Jme C.
Received in a timely manner
Received in a timely manner Ring is gorgeous I didn’t receive my certificate but I emailed and they are sending it to me Definitely recommend

Diamonds with A PromiseCelebrating life's milestones with timeless craftsmanship, meaningful connections, and lasting impact.
MSBLUE Jewelry (msblue.com) has 168 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Jme C.
Received in a timely manner Ring is gorgeous I didn’t receive my certificate but I emailed and they are sending it to me Definitely recommend
tzivy S.
I was super happy when I received my earrings that I ordered. I did not expect to receive such a beautiful high quality piece for the price I paid. The earing was much bigger than the actual picture on the website. I really got my money's worth on this purchase. Looking forward in conducting business again.
Troy D.
I was interested in purchasing a bracelet that showed 1 price and then another price for over $100 more after I added to my shopping cart. I reached out to MSBLUE Jewelry customer service and they were not willing to honor the advertised price shown on their website. They called it a glitch and was not willing to honor price. This is misleading and false advertisement!
Response from MSBLUE JewelryFeb 11, 2025
Dear Troy, We sincerely apologize for the frustration and confusion you’ve experienced regarding the pricing discrepancy. We understand how disappointing it must have been to see one price advertised, only for it to change during checkout. What you encountered was indeed a technical issue, and we deeply regret any inconvenience this caused. It is never our intention to mislead our customers, and we take this matter seriously. While we are unable to honor the incorrect price due to the nature of the glitch, we are actively working to prevent this from happening in the future. Please reach out to us at [email protected] if you’d like us to assist in any way, whether it’s with finding an alternative product or addressing any other concerns. Your feedback is incredibly valuable, and we are committed to improving our service. We apologize again for the inconvenience, and we appreciate your understanding. Best regards, MSBLUE Customer Service Team
Anjali G.
It looks like I have lost my ring. I’ve been in contact with the costumer service and a very sweet lady named “Cissy” was always very helpful. You have made sure that I get my replies on time and I’m panicking already that I lost the ring. I appreciate all the support from your team. I would really appreciate again if you can track down my ring as soon as possible and send my replacement as it’s gonna be my wedding band and I can’t wait to wear it. Thanks Cissy for all your hardwork.
Emma D.
The communication was kind of everywhere, and it said I would be here between May 27th and May 30th and it is. Now past my wedding and still haven’t received my package. And it took longer than it told me on the website
Shaun K.
Everything was great I have nothing bad to say the ring I ordered is beautiful and well designed will Definitely be ordering from you again thank you.🙏
Walter B.
I still haven’t received my order. So I give your company a a negative review
Response from MSBLUE JewelryFeb 11, 2025
Dear Walter Boyd, Thank you for reaching out, and we sincerely apologize for any confusion regarding the delivery of your order. After reviewing our records, we can confirm that your order was delivered on May 30, 2024. Please don’t hesitate to contact us at [email protected] if you have any further questions or concerns, and we will be happy to assist you. Thank you for your understanding, and we appreciate your patience. Best regards, MSBLUE Customer Service Team
Megan D.
I was very skeptical of this website and buying a ring from a site I’d never heard of but the craftsmanship, quality, and price is absolutely amazing. I’m so satisfied with the ring and customer service. Thank you so much!