Scarlett J.
I bought a moonstone necklace
I bought a moonstone necklace, it really has the shine and beauty of moonstone, and it is natural. I love this kind of low-key beauty.

Diamonds with A PromiseCelebrating life's milestones with timeless craftsmanship, meaningful connections, and lasting impact.
MSBLUE Jewelry (msblue.com) has 168 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Scarlett J.
I bought a moonstone necklace, it really has the shine and beauty of moonstone, and it is natural. I love this kind of low-key beauty.
Jo A.
Gems displayed are life like as well as quality. Communication of transport up to date.
Daniel M.
I have sent several emails trying to get return information and I’m not getting any information as try where I’m supposed to return the item.
Response from MSBLUE JewelryFeb 11, 2025
Dear Daniel, Thank you for your feedback, and we sincerely apologize for the frustration caused by the delay in communication. We understand how important it is to receive prompt responses, and we regret that we did not meet your expectations in this regard. We’ve now processed and completed your return request. Our goal is to ensure that every part of your experience with us is smooth and hassle-free, and we appreciate your patience while we worked to resolve this. If you have any further questions or need additional assistance, please don’t hesitate to reach out to us at [email protected]. We’re here to help and ensure your satisfaction. Thank you for giving us the chance to make this right for you. Best regards, MSBLUE Customer Service Team
Diane M.
MB15328 where is my ring?? Either send my ring or refund my money ASAP! Diane Martel
Response from MSBLUE JewelryFeb 11, 2025
Dear Diane, We sincerely apologize for the inconvenience and frustration you’ve experienced regarding your order (MB15328). We understand how important it is for you to receive your ring, and we want to make things right. We’ve now processed and completed your return and exchange request. Your new ring was delivered on July 28, 2024. If you prefer a refund or have any further questions, please feel free to reach out to us at [email protected]. We’re here to assist you and ensure everything is resolved to your satisfaction. Thank you for your patience, and we truly apologize for the delay and inconvenience caused. Best regards, MSBLUE Customer Service Team
Vonte
The ring is really beautiful. Perfectly done. Well buffed sides help bye cissy great customer service No issues or complaints at all. Definitely recommended
Michael
It was exactly what I ordered correct setting and size. The engraving was perfect thank you MsBlue
Karen C.
Haven’t gotten the item yet, I’m starting to stress about it since I will be using it for my ceremony coming up next Friday.
Raquel P.
Yet to receive any tracking after 2 weeks
Response from MSBLUE JewelryFeb 11, 2025
Dear Raquel, Thank you for your feedback, and we sincerely apologize for the delay in providing tracking information. After reviewing your order, we can confirm that it was delivered on July 16, 2024. If you have any further questions or need additional assistance, please don’t hesitate to reach out to us at [email protected]. We’re here to ensure your experience is seamless and satisfactory. Thank you for your patience and understanding. Best regards, MSBLUE Customer Service Team