Mr. Tire Auto Service CentersReviews of mrtire.com

I have the same experience. Stopped by for an oil change. There was no engine light on the time I dropped my key to them. After an hour wait, the customer service man told me your engine light is on. I said,” that’s ok.” Because Range Rover typical engine light warning doesn’t stay long. They on and off so often. But this time, the light is on permanent and my engine starts shaking unusual. I tried to look at engine and I found my hood latch handle missing too. I’m so upset to them. I’m done.

I came to this Mr. Tire location on November 21, 2025 for a simple oil change on my well-maintained 2017 Subaru BRZ. Manager Glen was immediately rude and resistant to processing my valid Fidelity Warranty service plan — I had to call Fidelity and hold my phone over the counter on speakerphone just to get him to do his job. 33 days later my engine was destroyed. The authorized Subaru dealership formally documented in writing that the oil level was incorrect following Mr. Tire's service and caused catastrophic engine failure — $8,952.09 in damages. I filed a claim with their insurer Travelers Insurance. Denied. I have filed complaints with the Ohio Department of Insurance, the Ohio Attorney General, and Subaru Corporate. I am pursuing this in Franklin County court. I am a server. This set me back years. Glen didn't want to do his job that day and I'm paying for it. Other customers — check your oil level immediately after any service here.

Mr. Tire Review in Oaklyn NJ. I reviewed Mr Tire and got a response that said if I needed more assistance to call the "store owner." So I called and was put on the line with a technician (Todd?). Todd said the store didn’t operate like that being 'individually owned' as it's corporate. So he finally put me on with NOEL, an assistant manager who behaved unprofessionally, was defensive and laughed at the situation. Also, NOEL gave me a corporate phone number (800-297-9886) that did not help at all. Those folks had to give me a different phone number to call. MR. TIREs assistant manager Noel, argued that AUTOZONE was at fault for selling Mr. Tire defective sensors, as if we should take our complaint to AutoZone. The point of this review is Mr Tire does not support its customers. We bought four new sensors with our tires. They turned out to all be defective. Now here is what led to this situation. Now for the events that led to aforementioned. In August 2024 we needed new tires. The tires were original to our 2018 Subaru Outback. We took the car to the Glassboro Mr Tire and had all four tires replaced. The total was $1137. In November of that year we noticed the TPMS light continuously coming on, so we took the car back to the Glassboro Mr Tire and they recommended we replace one of the sensors so we did. The total was about $115. About 14 months later, it started happening again. So we brought it to the Oaklyn Mr Tire because we had moved. They checked the sensors and recommended that ALL 4 be replaced. They said they have to be replaced every couple of years. But that’s weird because we’re older and this has never happened to us in our entire lives before using Mr Tire. So I googled it and yes, tire sensors do go bad—every 6-10 years!! Not in 14 months!! They outlive the life of the tire!! The four new sensors cost us $595 instead of $460, which is the Glassboro location’s price multiplied by four. So far these tires have cost us $1847!! This is some kind of scam Mr Tire, especially the Oaklyn location, has running. We decided to have them all replaced because we were upset and didn’t know what to do. We should have just left. But when this happens again—and it will—we will go to Tire Kingdom or even the dealership just to be treated like human beings. We are so mad!! Don’t go to Mr Tire—it’s a scam company!! Due to Noel, I am posting this review online via social media. #mrtire #tireshop #tirerepair #tires #tireservice #tire

Brought my car in yesterday to have 2 tires mounted. I was quoted a price of $100. Fine. Left 3 HOURS later and was charged $300 for lug nuts that I showed the technician were worth $100 from auto zone. I could have purchased 2 brand new tires for $430. Buyer beware!!!

First time making an appointment on line at the one on west genesse st Syracuse and when I got there, the guy asked me my name, I said I had an appointment, he seemed not to know anything, didn’t ask what kind of oil I need, what services I needed, he didn’t take my name down or any info, just asked for the keys and said we call you when it’s ready, well they never called after 5 hours, went there n I feel ripped of for $106- oil change of course they saw a female - the guy was very unprofessional not so welcoming and I was so pisses off at the charge- for a simple oil change when I never paid that anywhere else, but bc I was recommended there I decided to try n now I will never go back. Scam

I purchased a groupon coupon for a 4 wheel alignment and verified before buying the coupon that they accept groupons and set the appointment. After i got up there they told me they only accept so many groupons per period of time and to come back in a month. I tried to contact Groupon but they don't have phone customer service so i sent an email and then called mt credit card company to dispute the purchase.

My 84 year old mother was referred to Mr. Tire in Burlington, NJ by Autozone also in Burlington, NJ. She went to Auto Zone to have a brake light replaced. She was able to purchase the brake light at Auto Zone for $12.00 but they told her they do not do installations. She took the brake light up to Mr. Tire and the female manager on duty advised her they would not install a light purchased elsewhere, she would have to purchase from them and that the light and installation would cost her $222. WHAT????? I am thinking with prices like that .. they should be called Mr. SCAMMER. Walmart will install for about $15.00...I live in FL and she is in NJ and this just burns me that there are scammers and con artists who will take advantage of anyone who doesn't know or isn't able to do basics of car maintenance Shame on you! Needless to say.. SHE DID NOT ALLOW THEM TO DO THE REPAIR ..instead found a good Samaritan neighbor who did it for nothing and she gave him. $25. for completing the 10 minute job!! Thanks for nothing Mr. Tire!!

I brought two VW Golfs to Mr. Tire (1728 Fordham Blvd, Chapel Hill, NC) in April for simple oil changes. I supplied my own oil and filters—just needed labor. Neither vehicle had any oil leaks beforehand, and no one mentioned anything about a leak during the service. Afterward, I noticed oil leaking from one of the cars (the Silver one). Took it back, was told there was no leak. Decided to check myself and found oil around the filter housing. A VW specialist confirmed the housing was cracked—cost me $1,173 to fix. Shortly after, the other vehicle (the Blue one) showed similar issues. Same story—leaking oil after the same technician worked on it. The Manager at that location, Kenneth, told me the technician had been let go. They acknowledged that both cars had the same failure, but they still haven’t taken responsibility. I’ve been chasing them for weeks with no follow-up. If something goes wrong here, don’t expect accountability. Still waiting on a proper resolution. Would not recommend.