Purchased almost $100 worth of cookies on 12/16. Delivery date given as 12/19 and shipping confirmation email promised. 12/20 no shipping confirmation, but charge posted to credit card 12/17. Web site tracking only shunted me to empty cart and had no information on my order. Spent over 30 minutes waiting for customer service to answer phone. "Delivery problems at the warehouse" and delivery by Chirstmas NOT guaranteed. This company cannot deliver on its product but is lightning fast in taking your money.
UP
Uta P.
Mediocre too sweet cookies with no…
Mediocre too sweet cookies with no flavor. Got it by mail as a gift, tried all then threw them away. One was a big sugar cookie with gobs of frosting and
Absolutely no taste. Others tasted like cheap packaged from the grocery shelves.
JP
Jeff P.
This company is a disgrace
This company is a disgrace. Good luck trying to get anyone on the phone..ever.
I’m trying to track an order because the email o gave was wrong and so when o pushed the appropriate dept it said high call volume hold time 40 minutes.
So o called back and pushed 1 to place an order hoping someone may answer.
No such luck. These disgusting people had a message there are 3 callers ahead of you the wait time is 24 minutes.
Be cautious of this despicable company. Now I have to hold for what they now as I’m writing this say there are 2 callers ahead and the wait is 26 minutes.
How the heck is the hold time now up to 26 minutes with 2 callers and there was a 24 minute wait with 3 people?
I’m livid right now, these people are bottom of the barrel.
BG
Bruce G.
Purchased multiple shipments for myself…
Purchased multiple shipments for myself and 2 gifts for friends.
Mrs. Fields uses the cheapest UPS transport - 3 days or more yet CHARGES EXHORBITANT FEES FOR SHIPPING AND HANDLING.
All shipments arrived HOT having been stored in un-airconditioned UPS facilities and vans.
Staff at Customer Service ARE EXTREMELY RUDE.
$200+ wasted.
I am a disabled Senior Citizen. They should be treating ALL Customers politely.
I WILL NEVER, EVER PURCHASE FROM MRS. FIELD AGAIN.
BUYER BEWARE.
DD
Darrick D.
I ordered a gift basket on 6/30 with…
I ordered a gift basket on 6/30 with ground shipping and got a confirmation for 7/5 delivery Wednesday 7/3 I get a email shipper changed delivery to 7/8 so I called them. Nothing they can do it was shipped to my friends dad's house which he just passed away. Family will be there for the weekend. Monday 7/8 the house will be empty and left sitting on the porch. 54$ in wasted treats... staff there is very rude I will not shop with them again. BEWARE!
BP
Bhavya P.
The cookies are very delightful and…
The cookies are very delightful and flavourful😋🍪
Love them🫶🏻🫶🏻
BD
Bryan-David S.
Discover Sweet Secrets Unveiled by Celebrity Chef Bryan-David Scott's Review of Mrs. Field's Cookies
As a passionate culinarian, I have had the privilege of tasting, creating, and enjoying the finest foods from around the world. Today, I am stoked to share with you my personal review of Mrs. Field's, THE cookie brand that has captured the hearts and taste buds of cookie lovers everywhere. But before we delve into the delights that Mrs. Field's has to offer, let me introduce myself. I am Bryan-David Scott, a three time veteran of the James Beard Celebrity Chef tour; I have performed for guests at my Bryan-David Scott Experience surrounding events such as the Oscars, Primetime Emmys, Grammys and from inside the home of entertainment's biggest stars, My mission is to create and present culinary wonders that excite and inspire. Join me on this mouthwatering journey as we uncover the sweet secrets behind Mrs. Field's cookies.
The Allure of Mrs. Field's Cookies
There is something undeniably irresistible about a freshly baked cookie. The aroma that fills the air, the warm and gooey texture, and the explosion of flavors in every bite – it's a sensory experience that brings me back to my childhood when my Mom regularly baked my favorites -- oatmeal raisin, peanut butter and the quintessential chocolate chip cookies! Mrs. Field's has mastered the art of creating cookies that not only satisfy your sweet craving, but also transport you to a place of cookie bliss. With an array of options, Mrs. Field's has become synonymous with convenient indulgence and cookie delight. Seriously, there a few things are greater on earth than cookies and my favorite coffee... Cup Of Luxury.
My Review of Mrs. Field's Cookie Delivery Service
When it comes to convenience, Mrs. Field's delivery service ensures that we all can get our cookie fix without leaving the comfort of home -- or studio. I appreciate the efficiency and care of their delivery. Within minutes of placing an order... boom! Order received. A beautifully packaged box arrives, filled with my favorite signature cookies. Perfecto!
Mrs. Field's cookies are unlike any other. What sets them apart, in my opinion, is the attention to detail and the use of quality ingredients. Each batch of cookies is carefully crafted, resulting in treats that are perfectly soft and chewy. The secret behind their texture has to be the delicate balance of butter, sugar, and flour. This delicate harmony creates a cookie that is moist on the inside and perfectly golden on the outside. For those with a love for extra... Mrs. Field's cookies are generously studded with an abundance of chocolate chips, nuts, and other delectable additions, ensuring every bite is a flavor explosion. For me, I like the classics with their simplicity. Hold the extra! Chocolate chip cookie, with its balance of sweet and savory, is an absolute must-try. The oatmeal raisin cookie, with its chewy texture and essence of cinnamon, is a nostalgic trip down memory lane every time. And for those of you that are peanut butter fanatics... the peanut butter cookie, with its rich and creamy flavor, is an absolute winner.
To truly savor the experience of Mrs. Field's cookies, here are a few tips that I have learned along the way. First and foremost, indulge in the cookies while they are still warm. The soft and chewy texture is at its best when enjoyed fresh out of the oven. Secondly, take the time to appreciate the flavors and textures of each cookie. Close your eyes, take a bite, and let the combination of buttery goodness and sweet indulgence transport you to a state of what I call... cookie bliss. Lastly, go the distance. Pairing your favorite cookies with coffee or that childhood classic, a glass of icy cold milk, only elevates the experience.
Thank you, Mrs. Debbi Fields, for bringing back the sweet memories of my childhood in the East Bay with your amazing cookies. Now, coffee!
Legal Notice: This article is based on the personal review and opinions of Celebrity Chef Bryan-David Scott and does not constitute a sponsored endorsement.