Mr. Rooter PlumbingReviews of mrrooter.com

Izzy came out and unplugged our drain. He did a fantastic job! Would definitely have Mr Rooter again!

I called with a plugged toilet and they came and got it working but then showed me pictures of tree roots that were inside the pipe and that it would cost over $6000 and they were going to dig under a pipe and all sorts of other crap. On Tuesday I had to cancel and let the park's plumber fix the problem with the roots; well he took the toilet bowl off, used a tool called a K60 to rip out the roots and he was done in about an hour. These people are a rip-off, GO SOMEWHERE ELSE OR GET CHEATED. I forgot to mention the company you want is Rinaldi's.

I was hopeful going into this appointment. I scheduled service for Friday, April 18, between 12:00 PM and 3:00 PM and cleared my calendar to be available. That morning, I received several calls starting around 8:00 AM asking if I could take an earlier appointment — I wasn’t available, so I didn’t answer. I assumed they’d still come during the scheduled window. When I hadn’t heard anything by early afternoon, I ended up calling to check in — only to find out the appointment had been canceled without my knowledge. Later, two technicians were sent out anyway and arrived last minute, around 2:30 PM, staying until nearly 5:00 PM. This disrupted my workday and caused a lot of unnecessary stress. They completed the work — unclogging my bathroom sink and installing a lavatory faucet — but the final cost was $1,100, which felt excessive for the services provided. On top of that, they called my workplace without my permission, which crossed a line for me. The technicians themselves were courteous and efficient, but the lack of communication, the scheduling confusion, and the high price made this a frustrating experience. I hope the company takes this kind of feedback seriously to improve how they handle appointments and customer communication.

Not sure if it was blatant forgery or a sneaky iPad invoice trick, but my "signature" on the bill locked me into a $500+ charge for 15 minutes of work—way more than the work order I signed. VISA wouldn’t budge. Now I’m on a mission to expose this scam. Don’t trust those fake reviews—Mr. Rooter Kamloops is a ripoff, no chance they’re highly rated!

I would give a zero if possible. Horrible Company! DO NOT USE! Way Over charged for repair of water in my basement. $6000. Said there was a break in the cast iron pipe under my laundry room floor. Sent an apprentice plumber who didn't know what he was doing. Pipes didn't even line up after he was done. Tried to tell him how to adjust it but wouldn't listen & caused 2 additional leaks. Here 12 hrs. Had to send out a journeyman plumber to FIX it all. Another 12 hrs. After concrete dried they sent another 'plumber' to reset the toilet, but when the journeyman came to fix the 2 leaks they caused, found that the bolts were not even attached to the flange. So another 3 hrs 8:13pm to 11:50 at night to fix again. Such a waste of my time. After all this I still had the original problem. So he looked at the cleanout outside the house & saw water. Sent a camera man out, found & cleared what they called a "soft clog" out by my sidewalk. Then, lo & behold that was my only problem!! Very unethical & unreliable. Incompetence of both office & workers. Didn't return calls. Kept getting schedules mixed up. Failed on every level. Will tell you all kinds of things that are wrong just to make money. WOW a lot of negative reviews on YELP, Trustpilot and Birdeye. Should have looked further because don't know how their site shows better ratings. Consumer Beware! It was an awful experience all around.

He did a good job!

Well I don’t use google or facebook. Would like to say that Reyes and Jordan in Albuquerque provided excellent and prompt service today to unclog a plugged drain line we have been struggling with for weeks. Made time the same day we called, were clear on what it would cost, finished the job successfully, cleaned up and told us it was guaranteed for 30 days. Perfect.

employee attended leak and stated they needed authorization. I obtained authorization for next day to fix leak. Next day they decided I need additional authorization before starting work. Why not just refuse the job on the first day? Now I have wasted days finding a plumber and could have been scheduled with another plumber. Waste of time!