Melody H.
3 weeks not product
It’s been 3 weeks and have not received my order.

MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Melody H.
It’s been 3 weeks and have not received my order.
Karen T.
I ordered this over a month ago and paid and still have not received it
Bob F, Canton, O.
I ordered it 12/14 and isn't still here yet! Can't write a review when you don't have it....... and they don't provide you with tracking information.
Elena
You are asking for a review for a product I never received, it’s still in transit since 12/15. I contacted you on 12/21 and was given a tracking number which i already had and was told the package is in transit it would take 14/22 days it’s in the fulfillment center in Illinois and you could not track it. I sent a 2nd email on 1/2 and have not heard back. I just received notification my package is now in California! I live in NY. So tell me how can I give you any type of good review! I will not recommend ordering from MrFluffy Friend again!
Nino
I have received nothing!!!!
customer
Purchase date 12/13/24 and have not received product currently. Followed up with customer support and was told to wait 20 to 30 days. Disappointed ☹️
bsw
Received nothing. UPS has a label. Nothing more. Contacted them repeatedly but no response. Going to take it up with my credit card.
Dave D.
Seeing these bad reviews are nice knowing I'm not the only one! Ordered Dec 6th,and still no package, still no answers( no customer service!) As of Jan3rd. They just thank me for my patience! Just all around $69 mistake from trusting this shitty company!!