Lowell a C.
So sorry but since we never received…
So sorry but since we never received our order all I can say is nothing. Only after I emailed some AI sent me a response but no merchandise has arrived. Very disappointed.

MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Lowell a C.
So sorry but since we never received our order all I can say is nothing. Only after I emailed some AI sent me a response but no merchandise has arrived. Very disappointed.
Poul Kenneth N.
I ordered several items from them over 3 weeks ago and have not received them yet. I reached out to them 2 weeks ago and I was told that I would have my order in the next couple of days. I'm still waiting!!!
Sara S.
Ordered December 13 and charged $90 for an XL dog bed and still no clue where it is or if I will get it. I’ll report this purchase as fraud soon if I do not get it soon.
Cynthia D.
I haven't received my 4 dog beds yet and it's been 22 days
Unhappy C.
I still haven’t received my dog bed or an estimate for when it’s coming and it’s been a month. I contacted the company they said be patient. Meanwhile I have been bombarded by emails wanting me to order more.
Marsha M.
It is the epitome of poor customer service to request a review of an item THAT WAS NEVER DELIVERED TO ME. ON TOP OF WHICH, NOT A SINGLE RESPONSE TO MANY INQUIRIES ABOUT THE ITEM. I STILL HAVE NOT HEARD FROM THIS COMPANY AND AM OWED A REFUND!
Deano E.
Never received item…refund my Credit Card asap…tired of waiting. Deano Emons
Rick R.
Cannot track your purchase because the items are coming from CHINA through some International Shipping Company. That's why it's making these Fluffy folks not respond to your tracking status.