MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

Showing 792 reviews with 2 stars · Clear filters

Denise
Apr 19, 2024
Bought a lg for my American eskimo
Bought a lg for my American eskimo and it looks more like a small my kitty won't even use it will be returning it
Response from MrFluffyFriend™Apr 20, 2024
Thanks for reaching out and sharing your experience, Denise. I totally get how frustrating it can be when a product doesn't meet expectations, especially when it's for our beloved pets. I'm really sorry to hear about the size issue with the bed you purchased for your American Eskimo. We want all our fluffy friends to feel comfy and cozy! Unfortunately, we're unable to check anything because you haven't provided your order number. To help sort this out, please reach out to us via email at [email protected], and we'll be more than happy to assist you there. Looking forward to making things right for you and your furry friend! Best regards, Sarah Team MrFluffyFriend™
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Katherine
Mar 22, 2024
Disappointed that my dog wanted to tear…
Disappointed that my dog wanted to tear the fluffy bed to shreds.
Response from MrFluffyFriend™Mar 24, 2024
Dear Katherine, We're genuinely sorry to hear about your disappointment with your fluffy bed. We understand how frustrating it can be when the product doesn't quite match your expectations. Unfortunately, without your order number, we're unable to investigate further. We encourage you to reach out to us directly via email at [email protected], and we'll do our utmost to assist you promptly. Kind regards, Sarah Team MrFluffyFriend™
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Jessica P.
Mar 21, 2024
Disapointed
I ordered had my bed in about a week , but its very thin and cheap compared to the bed my boyfriend bought on an other canadian site I messaged mrfluff and said I was really disapointed I thought it would be comfy and a bit bigger! Will not buy from here again...
Response from MrFluffyFriend™Mar 21, 2024
Dear Jessica, We're truly sorry to hear about your disappointment with your recent purchase. Your comfort and satisfaction mean the world to us, and it's disheartening to learn that your experience fell short of expectations. We understand the importance of feeling cozy and snug in bed, and we regret any inconvenience caused. Please know that your feedback is valuable to us. We'll be reaching out via email shortly to discuss your concerns further and explore how we can make things right for you. Our aim is to ensure that every interaction with MrFluffyFriend™ leaves you feeling nothing short of delighted with your purchase. Thank you for bringing this to our attention. We're committed to improving and providing you with the quality and comfort you deserve. Sincerely, Sarah Team MrFluffyFriend™
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Diana M.
Mar 12, 2024
Sorry to say but the pet splash- free…
Sorry to say but the pet splash- free water bowl was very disappointing product. Very large for my dog and totally impracticable. Had to except a somewhat inadequate 10% refund for a expensive item which I cannot use,as I wasn’t prepared to pay for postage to China for returns.
Response from MrFluffyFriend™Mar 13, 2024
Dear Diana, I'm truly sorry to hear about your disappointment with our pet hygienic water dispenser. Your feedback is valuable to us, and we appreciate you sharing your experience. We strive to provide products that meet the needs of all pets and their owners, and it's disheartening to learn that we fell short in this instance. I'm glad to inform you that we've processed the agreed refund as per your discussion with our customer support team. Your satisfaction is important to us, and we're committed to ensuring that you have a positive experience with our products and services in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Sarah Team MrFluffyFriend™
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January H.
Mar 1, 2024
Not sturdy or high quality fabric
I was disappointed with this bed. I was hoping for a much sturdier product for the price I paid. I got the XXL Anxiety Relieving bed. Within the first day there were multiple holes and the stuffing was coming out. The bed looks great but upon inspection it is very light, not enough filling and the fabric is very easily torn open.
Response from MrFluffyFriend™Mar 3, 2024
Dear January, Thank you for sharing your feedback with us. We're truly sorry to hear about your disappointment with the XXL Anxiety-Relieving bed. Your experience falls short of the quality we strive to provide. Rest assured, we're committed to making this right for you. We'll be reaching out via email promptly to assist you further. Warm regards, Sarah Team MrFluffyFriend™
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Ophel E.
Mar 1, 2024
Produit vendu trois fois plus cher sur ce site
Attention, comme de nombreux sites qui pullulent de plus en plus, ce site semble vendre des coussins fluffy complètement identiques à ceux vendus sur le site chinois temu... Mais bien plus cher. Faîtes attention à ces sites qui prennent les consommateurs pour des ânes pour se faire plus d'argent. Deuxième fois que je me rends compte de ce type d'arnaque, et bien dernière fois que je me fait avoir. Un conseil, vérifiez que ces produits ne soient pas vendus ailleurs bien moins cher avant de commander. Ne nous faisons plus avoir sur ces pratiques commerciales douteuses 💪
Response from MrFluffyFriend™Mar 1, 2024
Merci d'avoir porté cela à notre attention, Ophel. Nous comprenons à quel point il peut être frustrant de découvrir des disparités de prix. Rassurez-vous, nous prenons vos commentaires au sérieux et nous nous engageons à garantir des prix équitables à nos clients. Votre vigilance nous aide à nous améliorer et nous apprécions votre confiance en MrFluffyFriend™. N'hésitez pas à répondre au dernier e-mail que vous avez reçu de notre équipe de support client. Sarah Équipe MrFluffyFriend™
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Kristina B.
Feb 28, 2024
I had no idea a medium bed was so small…
I had no idea a medium bed was so small only my cat will sleep in it. If it weren't for that I would have given one star.
Response from MrFluffyFriend™Feb 28, 2024
Dear Kristina, Thank you for sharing your experience with us. We truly understand how frustrating it can be when expectations don't align with reality. Our aim is to provide comfort for both you and your furry friend, and we apologize if the size of the medium bed fell short of your expectations. Your feedback is invaluable to us as we continually strive to improve our products and services. Unfortunately, you didn't provide an order number for us to check your purchase. Please feel free to reach out to our support team at [email protected] for assistance or further inquiries. Warm regards, Sarah Team MrFluffyFriend™
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H.W.
Feb 22, 2024
Billigware, viel zu teuer
Bestellung #1223130990 Das Paket ist gut angekommen, aber die Qualität ist enttäuschend. Die Materialien wirken billig und steif, die Größenempfehlung stimmt nicht, da kaufe ich lieber beim Discounter. Für so etwas würde ich vielleicht zehn bis fünfzehn Euro ausgeben. Die Werbung suggeriert etwas anderes. Schade. P.S. Größer und billiger wäre das Hundebett ganz okay.
Response from MrFluffyFriend™Feb 23, 2024
Vielen Dank, dass Sie Ihr Feedback mit uns geteilt haben, HW. Es tut uns wirklich leid, dass Sie mit Ihrem letzten Kauf enttäuscht sind. Wir wissen, wie frustrierend es sein kann, wenn die Erwartungen nicht mit der Realität übereinstimmen. Ihre Erkenntnisse sind für uns wertvoll, da wir ständig bestrebt sind, unsere Produkte und Dienstleistungen zu verbessern. Um Sie besser unterstützen und auf Ihre Bedenken eingehen zu können, kontaktieren Sie uns bitte per E-Mail unter [email protected] und wir werden unser Möglichstes tun, um alles für Sie in Ordnung zu bringen. Danke für ihr Verständnis und ihre Geduld. Herzliche Grüße, Sarah Team MrFluffyFriend™
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