Sally H.
I ordered 2 beds on 12/13/2024 and…
I ordered 2 beds on 12/13/2024 and received them on 1/4/2025. I do not find the beds to be any different than the beds I bought my dogs 5 years ago for $20.00.

MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Sally H.
I ordered 2 beds on 12/13/2024 and received them on 1/4/2025. I do not find the beds to be any different than the beds I bought my dogs 5 years ago for $20.00.
Diana Joy M.
My little boy Jake is 11years old and is a full-blown diabetic and his knees are trashed is the reason why I went for your MrFluffyFriend it Took a while to get here but my big problem is I trusted your sizing that you suggested for a 10 pound 4 oz. dog which was a small bed your sizing is way off this bed is made for a very small dog which would be what you call extra small not one that weighs 10 lbs. 4 oz. which is what you’re sizing chart said to get so I am stuck with a small bed that my dog is not happy with so I guess you would probably say it’s my fault for not ordering a medium.So I am asking you if I can return this small bed back to you or donate it to my local pound and pay you the difference to get a medium with a 60% off so I can have one of your beds for my little boy Jake who I am trying to to keep as comfortable as possible can.
Ronda
I ordered the bed on December 13th and am still waiting for delivery.
MH
What went wrong ??? Well when you order, they say arrival of product within 7 to 14 days . . . then customer service will tell you arrival of product 14 to 22 days . . . here we are at 22 days and still no product arrival . Product might be great, but hard to say if you can't even get it.
Steven S.
If had known it would take so long to arrive, I would have simply went to a pet store to see what was available. I can't answer the question as to how I and my pet appreciate the Mr. Fluffy since I have yet to use it. I ordered it on December 15th and it is past the new year. I guess had I know it would take this long, it better be worth the wait. I guess I am too accustomed to using Amazon to see and know when an order will arrive or if there will be a delay.
nancy P.
Purchased bed on 12/15 - have yet to receive despite getting in touch with company. Told it can take a few weeks but this is getting ridiculous - tempted to cancel and get my money back.
Chawatta B.
I placed an order on 12/15/24 , never received the order and has emailed twice about this problem and no one has ever responded. I am still waiting for delivery or a refund.
LORI
Be careful! I placed an order a month ago and still have not received. I have sent several emails and still can’t get an answer other than, “due to increased orders, we are working on your order.” I think this is a scam so be careful!