Mary C.
Can’t review what I haven’t received…
Can’t review what I haven’t received yet. Don’t even have a delivery date.
Response from MrFluffyFriend™Jul 29, 2022
I am sorry to know about this. Can you reach out to us via email please?

MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Mary C.
Can’t review what I haven’t received yet. Don’t even have a delivery date.
Response from MrFluffyFriend™Jul 29, 2022
I am sorry to know about this. Can you reach out to us via email please?
Barbara
I find it curious that I received a request to review my order BEFORE I have actually received it!! I just sent an email to the company asking where my order is. I received a shipping notification 7 days ago (order placed nearly 2 weeks ago), but my order still says, “Shipping label created, USPS is awaiting item”. Where is my order?
Response from MrFluffyFriend™Jul 29, 2022
We are very sorry for any inconvenience this may have caused you. We understand where you are coming from, and we are sorry to hear that you are experiencing this issue. We definitely would love to resolve this matter with you.
Heather E.
The fluffy dog pillow was big but it has very little padding on the bottom of it and my dogs don’t like sleeping on it.
Response from MrFluffyFriend™Jul 29, 2022
Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours.
Sherry
I’m not sure why… but my 2 rescue doggies didn’t take to the bed. I thought it was wonderful and can’t figure out why they don’t like it as much as I do. 🤷🏼♀️
Response from MrFluffyFriend™Jul 29, 2022
Thank you for sharing your insights with us. We usually recommend waiting a few more days so that your pet can get fully accustomed to it.
Andy E.
Took forever to arrive. Drop shipped from China. Exact product is available from KMart for less than half the price.
Response from MrFluffyFriend™Jul 29, 2022
We are sorry for your negative experience with us. We try to constantly improve our products and services with helpful feedback like yours.
A. Nonny M.
For the price this is a very flimsy bed, unevenly stuffed, that probably won't make it through a first washing. But was grateful I received something after many reviews said the product was never delivered.
Response from MrFluffyFriend™Jul 29, 2022
I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product and service.
Gayle
I ordered three beds on 6-29. It’s taking forever to have these delivered and shipping s as bd tracking information doesn’t tell you anything. Two of the bed’s finally came. Still waiting for a third. Why this takes so long is beyond me. I wanted to order other things but probably won’t because of the time it takes to deliver. Hasn’t had any info on where the third one is. The beds themselves are ok.
Response from MrFluffyFriend™Jul 29, 2022
I am sorry to know about this. I want to make sure that this matter is resolved.
Helen C.
I followed your suggestions re size bed for a Maltese dog. I chose size M. My dog was quite skeptical about trying it out. It took a week and he decided and I concur that it is miles too small, hence he will not use it. I have already spent $70 Aus. on an unuseable bed. The bed is great but too small.
Response from MrFluffyFriend™Jul 29, 2022
Thank you for sharing your insights with us. It's hard to hear that you had a negative experience. We are working to fix it so that an incident like this never happens again.