MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

Showing 921 reviews with 3 stars · Clear filters

Robert G.
Nov 3, 2022
Maggie jumped into her bed immediately
Maggie jumped into her bed immediately. Delivery was extremely slow, you did warn me that delivery would take a while. All good thank you.
Response from MrFluffyFriend™Feb 17, 2023
Hi Robert, thank you for sharing your feedback. We apologize that you didn't have the best experience with our shipment. We always strive to set proper expectations and rely on customer feedback to continually improve our products and services. If you have any further concerns, please don't hesitate to contact us at [email protected].
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Dorota W.
Nov 3, 2022
The Delivery was very late it took…
The Delivery was very late it took over a month . Getting response from a Real person on e-mail took time too and I did not feel that the person who replied was too bothered about helping me. I finally got the product- thank you but you need to improve your processes . Regards, Dorota
Response from MrFluffyFriend™Feb 17, 2023
Hi Dorota, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please don't hesitate to reach out to us at [email protected] if you need further assistance
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Stuart W.
Oct 29, 2022
Your delivery took too long and the…
Your delivery took too long and the size LARGE wasn't large enough.
Response from MrFluffyFriend™Feb 17, 2023
Hi Stuart, thank you for sharing your feedback. We apologize that you didn't have the best experience with our shipment and sizing. We always strive to set proper expectations and rely on customer feedback to continually improve our products and services. If you have any further concerns, please don't hesitate to contact us at [email protected]. We hope that you will give us another opportunity to make things right for you.
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Sarah
Oct 28, 2022
Not as good as I’d hoped
The dog bed took a long time to arrive and the inner circle where the dog lies is not padded enough.
Response from MrFluffyFriend™Feb 17, 2023
Hi Sarah, thank you for taking the time to share your feedback with us. We apologize that your experience didn't meet your expectations. We would like to make things right and have thought of something special for you. Could you please check your email for further details? We believe that this solution will help resolve this matter.
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Bev B.
Oct 28, 2022
Fluffy bed size
I ordered a medium sized fluffy bed (60 cms) but it is actually smaller than that. However my dog seems happy with it. Bev Burch
Response from MrFluffyFriend™Feb 13, 2023
Hi Bev! Nothing makes us happier than knowing that your pet loves our bed. We apologize that we didn't meet your expectations. We want to discuss this with you, so could you please reach out to us at [email protected]. We would like to make things right and hope that you will give us another opportunity to do so.
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Diana
Oct 27, 2022
An ok bed but very expensive
An ok bed but very expensive. Also, delivery time far too long. On the plus side it's comfortable and light weight. However, really not good value. Wish I'd gone to my local pet shop. Update The bed is not washable! Save your money and shop elsewhere
Response from MrFluffyFriend™Feb 13, 2023
Hi Diana! Thank you for sharing your feedback with us. We apologize that we didn't meet your expectations. We want to discuss this with you, so could you please reach out to us at [email protected]. We would like to make things right and hope that you will give us another opportunity to do so
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Mark H.
Oct 27, 2022
arrived in good order as described but
arrived in good order as described. did take a long time to get here from order date=3 weeks
Response from MrFluffyFriend™Feb 13, 2023
Hi Mark! Thank you for sharing your feedback. We apologize that you didn't have the best experience with our shipment. We always strive to set proper expectations and rely on customer feedback to continually improve our products and services. If you have any further concerns, please don't hesitate to contact us at [email protected]. We hope that you will give us another opportunity to make things right for you.
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Barbara T.
Oct 26, 2022
Wouldn’t Buy Again
The price point is interesting but the bed itself is much thinner than the one advertised in the website picture. The delivery time is way too long.
Response from MrFluffyFriend™Feb 13, 2023
Hi Barbara! Thank you for sharing your feedback with us. We apologize that we didn't meet your expectations with regard to the product and shipping. We want to discuss this with you, so could you please reach out to us at [email protected]. We would like to make things right and hope that you will give us another opportunity to do so.
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