MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

Showing 792 reviews with 2 stars · Clear filters

Jake
Dec 19, 2024
So I get the review before I even get…
So I get the review before I even get the product? That’s interesting. I also just received a response from my inquiry on my order and was told delayed because of overwhelming orders apparently and they are behind?
Response from MrFluffyFriend™Jan 3, 2025
Hey there, Jake! We're really sorry about the hold-up with your review request. We know it's annoying when things don't go as planned. We're diving into what's causing the delay and we'll keep you in the loop. If you could, drop us a line at customer service with your order details, we'd really appreciate it. They'll be more than happy to help you out and get to the bottom of this for you.
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Lee K.
Dec 18, 2024
No dog bed has been sent according to…
No dog bed has been sent according to the tracking number the post office hasn't even received it check your own tracking number
Response from MrFluffyFriend™Jan 3, 2025
Hi Lee, We totally get that it's frustrating to see no movement on your order tracking. That's definitely not what we aim for. We're on the case, checking it out as we speak. Our customer support team is always ready to help you out with an update or anything else you might need.
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Bogusia P.
Dec 16, 2024
Na towar czekam już BB2…
Na towar czekam już 2 tygodnie,napisałam wiadomość do sklepu,ale bez odzewu!
Response from MrFluffyFriend™Jan 3, 2025
Bardzo nam przykro z powodu czkawki, Bogusiu, z dostawą Twojego zamówienia i ciszą radiową w Twojej wiadomości. Nasi pracownicy obsługi klienta otrzymują wiele e-maili i ciężko pracują, aby nadrobić zaległości. Jesteśmy już po tym wszystkim i próbujemy dowiedzieć się, co się dzieje. Poinformujemy Cię o tym, co dzieje się z Twoim zamówieniem i zrobimy wszystko, co w naszej mocy, aby jak najszybciej rozwiązać problem.
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Mr peter K.
Dec 15, 2024
Ordered My Fluffy on 2nd Dec 24
Ordered My Fluffy on 2nd Dec 24, not arrived yet, went to tracking and it is not even in transit yet, keeps saying there is a problem come back tomorrow. Well tomorrow never comes.
Response from MrFluffyFriend™Jan 3, 2025
Dear Mr. Kelsey, We're really sorry to hear your order hasn’t shipped yet. It's definitely not the experience we want for you. If the package is still not delivered by now, we're gonna be on it, trying to figure out why it's taking so long. We'll do all we can to get it moving and keep you updated every step of the way. Thank you for bearing with us!
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Kathryn S.
Dec 14, 2024
Review what??
Asking for review but I haven't even received my product ordered in Nov ember... Seems stuck in Illinois...😫
Response from MrFluffyFriend™Dec 15, 2024
Hi Kathryn, we're so sorry to hear about the delay with your order! One of our customer support team members will be reaching out to you via email shortly to assist and provide an update. We truly appreciate your patience.
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Paula M.
Dec 14, 2024
Never got my items
I still have not received the items I ordered. What happened??
Response from MrFluffyFriend™Dec 15, 2024
Hi Paula, we sincerely apologize for the inconvenience you've experienced. One of our customer support team members will email you shortly to investigate and assist with your order. Thank you for your understanding!
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Stacy
Dec 14, 2024
Taking too long to come in
I ordered my dog bed on November 30th and still haven’t received it. Don’t know if it’s the delivery service but really wanted this for an event in mid December.
Response from MrFluffyFriend™Dec 15, 2024
Hi Stacy, I'm really sorry to know you've been dealing with a delay on your order! It's a bummer, I get it. But, we're here to help! To track it down, we actually need your order number, which we can use like a secret password to access your info. If you could shoot us an email at [email protected], we'd be super grateful! That way, we can jump right in and figure out what's going on and keep you in the loop. Thanks so much for bearing with us!
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Robert C.
Dec 13, 2024
Ordered 3 weeks ago, still not shipped.
I understand it's the holiday season but I ordered the product November 29th and according to the Tracking number it hasn't shipped and it's now December 13th and nothing yet so we will see.
Response from MrFluffyFriend™Dec 15, 2024
I'm really sorry for the hold-up with your order, Robert. I know it's super busy with the holidays and all, and we totally understand how frustrating that can be. One of our support folks is looking into it right now and will be in touch with an update as soon as they can. Thanks for sticking with us while we sort this out!
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