MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

Showing 921 reviews with 3 stars · Clear filters

PAT K.
Dec 16, 2022
Fantastic bed! He loves it!
This bed we bought our pup is fantastic! He loves it! Getting it here is another story It took near 2 months to arrive. That wasn’t fun.
Response from MrFluffyFriend™Feb 12, 2023
Hi Pat! Thank you for leaving us a positive review. We are very happy to hear that you loved our product and will make sure to pass along your kind words to the rest of our team. We apologize that you didn't have the best experience with our shipment though. We always strive to set proper expectations and rely on customer feedback to continually improve our products and services.
Report
Dawn W.
Dec 16, 2022
This bed is small
This bed is small. Said it was for a Westie but it's small and because it took forever to arrive I purchased another brand on amazon which was much bigger and my dog liked better. I should have returned it but I kept it for my other dog, who's smaller.
Response from MrFluffyFriend™Feb 12, 2023
Hi Dawn! Thank you for sharing your feedback with us. We apologize that we didn't meet your expectations. We want to discuss this with you, so could you please reach out to us at [email protected]. We would like to make things right and hope that you will give us another opportunity to do so
Report
Cara D.
Dec 15, 2022
The smell is awful, and the size is quite small
The smell when you unwrap is terrible for several days. I had to keep it outside for a day before we could use it. My dog isn't big (42 lb goldendoodle) and the XL is too small for her.
Response from MrFluffyFriend™Feb 12, 2023
Hi Cara! Thank you for taking the time to share your feedback with us. We apologize that your experience didn't meet your expectations. We would like to make things right and have thought of something special for you. Could you please check your email for further details? We believe that this solution will help resolve this matter.
Report
Lucy N.
Dec 15, 2022
Dog Bed
Hi, was very excited about this purchase. In receiving item took shipping quite some time The bed for my 65lb dog has no support and is quite flimsy not alot of stuffing to support her.
Response from MrFluffyFriend™Feb 12, 2023
Hi Lucy! Thank you for sharing your feedback with us. We apologize that we didn't meet your expectations. We want to discuss this with you, so could you please reach out to us at [email protected]. We would like to make things right and hope that you will give us another opportunity to do so
Report
Wanda F.
Dec 14, 2022
Nice bed, hard to care for
Well, we love your mr fluffy. Not knowing how long before we can get it. Also it doesn’t respond well to washing in a new machine on delicate. Lots of money for a great bed for our pup! Gotta find a way to clean it.
Response from MrFluffyFriend™Feb 12, 2023
Hi Wanda! Thank you for leaving us a positive review. We are very happy to hear that you loved our product and will make sure to pass along your kind words to the rest of our team. Customer satisfaction is our top priority, and your review reinforces our efforts to provide the best products and service possible. We apologize that you didn't have the best experience with our shipment. We always strive to set proper expectations and rely on customer feedback to continually improve our products and services
Report
Antoinette
Dec 14, 2022
My dogs love the bed but it’s a bit…
My dogs love the bed but it’s a bit small for an xxL it’s a comfortable bed but it’s not the size I ordered
Response from MrFluffyFriend™Feb 12, 2023
Hi Antoninette! Nothing makes us happier than knowing that your pet loves our product. We apologize that we didn't meet your expectations regarding the size though. We want to discuss this with you, so could you please reach out to us at [email protected]. We would like to make things right and hope that you will give us another opportunity to do so.
Report
DEBORA T.
Dec 14, 2022
Mr Fluffy Friend XS beds
My only negative issue was how long it took to arrive. Unfortunately my sweet dog passed away about two weeks after I finally received the two new beds. I will be donating his beds to our local shelter.
Response from MrFluffyFriend™Feb 12, 2023
Hi Deborah! We are so sorry to hear that your dog has passed away. Thank you for sharing your feedback with us. We apologize that you didn't have the best experience with our shipment. We always strive to set proper expectations and rely on customer feedback to continually improve our products and services. If you have any further concerns, please don't hesitate to contact us at [email protected]. We hope that you will give us another opportunity to make things right for you
Report
Rinouche31
Dec 13, 2022
Pouf pour chat
Commande passée le 27/11 et reçu le 12/12, dans les temps indiqué. par contre pas de facture, pas de bon de retour en cas de problème. Très mal emballé.Communication réactive par mail uniquement.
Response from MrFluffyFriend™Feb 12, 2023
Hi Rinouche31! Thank you for sharing your feedback with us. We apologize that we didn't meet your expectations. We want to discuss this with you, so could you please reach out to us at [email protected]. We would like to make things right and hope that you will give us another opportunity to do so.
Report