MrFluffyFriend™Reviews of mrfluffyfriend.com

WORST CUSTOMER SERVICE EVER! I ordered an extra large bed for my standard poodle. They had them on sale from 179$ down to 98$ After 2+mths I get the delivery, HOWEVER its the wrong size bed. A Medium. When I contacted customer service (only by email, no ph# listed anywhere. Nor will they offer one, they won't even discuss the request to talk to a human. A Roselie reached out saying they don't offer refunds but I could keep the Wrong Size bed and give me 20% back! Unbelievable. its been 5+ mths and I'm still fighting with them. Even though its a CHAIN of our correspondence, they have requested I send my transaction # Again, just like the photos they asked for which I sent 4xs and they just keep going in circles so the con keeps going. I have notified my bank and the BBB after receiving yet another email asking for my transaction number to start this song and dance all over again. Shame on this company. Especially saying the bed is thick and luscious, soft.....not true. I can actually feel the floor as if there was only a towel on the floor. So very disappointing. If I could take away the 1 star I would. Beware. P Shadow

I ordered this product on April 5th shipping movement did not start until April 11th it arrived at Ohare airport on April 15 and is still sitting there. I keep getting told it will update and that I am still getting my product. I feel this is some sort of scam and very frustrated with my overall experience. When I ordered this it gave me a different time frame of when it should arrive and as soon as they got my money everything changed.

SCAM!! Please do not buy from them. Paid my order in full but never received it. I reached out and the answer is always on the way. I shared my story in a Facebook group with other pet owners and realized many from all over the world actually shared the same experience. AVOID!!