Taylor O.
ZERO STARS
Honestly would like to give ZERO stars. We ordered a pet bed back in NOVEMBER with the promise that it could take up to 20 days to arrive. It is now almost a month and a half later and we STILL have not received the bed. We have reached out around 5 times, they took the money out of the account, and someone will answer the first time but if you go to follow up? Complete silence. We were told we would receive a tracking number? Nope, never got one. I am BEYOND frustrated and for such and expensive bed you would think they would have better customer service.
Response from MrFluffyFriend™Dec 24, 2021
Hello Taylor, I am really so sorry about this experience. I want to make sure that this matter is resolved. Please send us an email. We will be waiting for your message.


