paul W.
over priced
over priced! others on the market for half the price
Response from MrFluffyFriend™Jun 10, 2022
Hello Paul, thanks for your review. We try to constantly improve our products and services with helpful feedback like yours.

MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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paul W.
over priced! others on the market for half the price
Response from MrFluffyFriend™Jun 10, 2022
Hello Paul, thanks for your review. We try to constantly improve our products and services with helpful feedback like yours.
Poppy Mathews C.
Purchased the product, received no email acknowledgement. Emailed them to look for proof that they have received my order, no reply. Am now seeking a refund via my credit card company. Is it a scam?
Response from MrFluffyFriend™Jun 10, 2022
Hello Poppy, We try to constantly improve our products and services with helpful feedback like yours. As per your tracking information, the package has been delivered. Please email us at [email protected] if you still need any assistance. We are here to help you!
Wolfgang J.
Still waiting for my purchase. 😟
Response from MrFluffyFriend™Jun 10, 2022
Hello Wolfgang, Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. As per your tracking information, the package has been delivered. Please email us at [email protected] if you still need any assistance. We are here to help you!
Edward
Never turned up. Several email exchanges and promises later, still not here. Do not trust.
Response from MrFluffyFriend™Jun 10, 2022
Hello Edward, Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please email us at [email protected].
Justen C.
Shipping took over a month from time of purchase to delivery. The order sat in a warehouse in Jamaica NY for three weeks until it was transferred to a metro location. Better off ordering another product from amazon.
Response from MrFluffyFriend™Jun 10, 2022
Hello Justen, Thanks for your feedback. We try to constantly improve our products and services with helpful feedback like yours.
Patrick L.
It took over three weeks to arrive and the bed I bought for my dog was nowhere near the quality I would have expected , it was over £50 and the bed is so flimsy and looks nothing like the photos and the quality of the bed doesn’t look like anywhere near the quality of the bed in the photos , I would not recommend this to anyone
Response from MrFluffyFriend™Jun 10, 2022
Hello Patrick, thanks for your review. We try to constantly improve our products and services with helpful feedback like yours.
David D.
NOT RECEVED !!!
Response from MrFluffyFriend™Jun 10, 2022
Hello David, Thank you for your feedback. As per your tracking information, the package has been delivered. Please email us at [email protected] if you still need any assistance. We are here to help you!
Mary Ann F.
Never received it
Response from MrFluffyFriend™Jun 10, 2022
Hello Mary Ann, Thank you for your feedback. As per your tracking information, the package has been delivered. Please email us at [email protected] if you still need any assistance. We are here to help you!