MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

Showing 792 reviews with 2 stars · Clear filters

Robert S.
Dec 15, 2022
The package was considerably late
The package was considerably late, and upon arrival the plastic packing was all ripped and the items inside although not totally destroyed, but were wet and dirty from the shipping process. We are hoping our pets love the Beds??
Response from MrFluffyFriend™Feb 11, 2023
Hi Robert! Thank you for sharing your feedback. We apologize that you didn't have the best experience with our shipment. We always strive to set proper expectations and rely on customer feedback to continually improve our products and services. If you have any further concerns, please don't hesitate to contact us at [email protected]. We hope that you will give us another opportunity to make things right for you
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Linda H.
Dec 15, 2022
Bed too floppy
Bed too floppy, on the floor it just goes flat, I would have been better off buying just a cheap fluffy throw
Response from MrFluffyFriend™Feb 11, 2023
Hi Linda! Thank you for sharing your feedback with us. We apologize that we didn't meet your expectations. We want to discuss this with you, so could you please reach out to us at [email protected]. We would like to make things right and hope that you will give us another opportunity to do so.
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Tina C.
Dec 15, 2022
I bought the anxiety dog bed costing…
I bought the anxiety dog bed costing £60 I looked at the size & it said for a collie dog at 32 inches when the dogs bed arrived after about 3 weeks. The bed was a lot smaller than 32 inches and far too small for my dog. I emailed the company about it being too small and I had no response. I wasted my money. Thanks mr fluffy friend.
Response from MrFluffyFriend™Feb 11, 2023
Hi Tina! Thank you for taking the time to share your feedback with us. We apologize that your experience didn't meet your expectations. We would like to make things right and have thought of something special for you. Could you please check your email for further details? We believe that this solution will help resolve this matter.
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Vipul K.
Dec 14, 2022
Hello
Hello - the bed was not what was on the image - the inner lining is not fluffy like the sides
Response from MrFluffyFriend™Feb 11, 2023
Hi Vipul! Thank you for sharing your feedback with us. We apologize that we didn't meet your expectations. We want to discuss this with you, so could you please reach out to us at [email protected]. We would like to make things right and hope that you will give us another opportunity to do so
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Diana H.
Dec 13, 2022
Still waiting on refund for 2 beds
Still waiting on refund for 2 beds. Other then that i would have given 5 stars
Response from MrFluffyFriend™Feb 11, 2023
Hi Diana! Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours.You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Stephanie K.
Dec 13, 2022
Feels cheaply stuffed
After the vacuum sealed package was open I noticed that there wasn’t a lot of stuffing. There was a lump of stuffing in the middle that made it lop sided. There is’nt much stuffing to it , and it feels like it will wear down quickly and my dog will be laying on the floor with a little bit of stuffing under him. The covering sheds right after opening the package. It feels like a cheap bed that you would find at Walmart.
Response from MrFluffyFriend™Feb 11, 2023
Hi Stephanie! Thank you for sharing your feedback with us. We apologize that we didn't meet your expectations. We want to discuss this with you, so could you please reach out to us at [email protected]. We would like to make things right and hope that you will give us another opportunity to do so.
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Beatrice T.
Dec 12, 2022
Waiting still for my order to arrive…
Waiting still for my order to arrive Ordered on the 14 of November. Taking too long
Response from MrFluffyFriend™Feb 11, 2023
Hi Beatrice! Thank you for sharing your feedback. This is not a common situation. I want to be able to check the status of your order. Can you send us an email at [email protected]? We hope that you will give us an opportunity to make this right for you
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Holly von A.
Dec 12, 2022
Meiden sie den Shop da unlautere Bedingungen....
Liefer- und Rücksendeabwicklung geht über China. Die Rücksendebedingungen enthalten rechtswidrige Bedingungen und eine Rücksendung nach China ist extrem kostenintensiv. Diesen Shop besser nicht nutzen.
Response from MrFluffyFriend™Feb 11, 2023
Hallo Holli! Vielen Dank, dass Sie uns auf Ihre negative Erfahrung aufmerksam gemacht haben. Wir entschuldigen uns aufrichtig für die entstandenen Unannehmlichkeiten. Wir versuchen, unsere Produkte und Dienstleistungen mit hilfreichem Feedback wie Ihrem ständig zu verbessern. Sie können uns per E-Mail unter [email protected] kontaktieren, damit wir gemeinsam nach einer Lösung suchen können. Freue mich von Dir zu hören!
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