J B.
Not received my order as yet
Not received my order as yet
Response from MrFluffyFriend™Jun 7, 2022
Hello J B, As per tracking information, your package has been delivered already. If you need assistance, please email us at [email protected].

MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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J B.
Not received my order as yet
Response from MrFluffyFriend™Jun 7, 2022
Hello J B, As per tracking information, your package has been delivered already. If you need assistance, please email us at [email protected].
Kathy T.
I never received the dog bed I ordered and paid for!
Response from MrFluffyFriend™Jun 7, 2022
Hello Kathy, thanks for your review. As per tracking information, your package has been delivered already. Please email us at [email protected] if you need any assistance. We are here for you!
Daryl H.
Never received product! Do not buy anything from this company!!
Response from MrFluffyFriend™Jun 7, 2022
Hello Daryl, Thank you for letting us know about this and we are sorry for this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please email us at [email protected].
Fran H.
It’s a little hard to give a review when you have sent 2 reminders to give a review and I still haven’t received my order
Response from MrFluffyFriend™Jun 7, 2022
Hello Fran, Thanks for your feedback. As per tracking information, your package has been delivered already. Please email us at [email protected] if you need any assistance.
J V.
BEWARE…….. SCAM! I ordered and paid for this item over 3 weeks ago……. No way to contact the company and the tracking info provided does not exist. PLEASE BE AWARE OF THIS AND OTHER REVIEWS TO THIS AFFECT BEFORE YOU HAND OVER PAYMENT
Response from MrFluffyFriend™Jun 7, 2022
Hello J Vernon, thanks for your review. As per tracking info of your order, the package has been delivered. Please email us at [email protected] if you need further assistance.
Charlotte L.
Item not received
Response from MrFluffyFriend™Jun 7, 2022
Hello Charlotte, thanks for feedback. As per your tracking information, the package has been delivered already. Please email us at [email protected] if you need any assistance. We are here for you!
Kerry O.
I have not doggie bed!!!!!!! I’ve tried several times to no avail. I’m very upset
Response from MrFluffyFriend™Jun 7, 2022
Hello Kerry, Thanks for your review. As per USPS tracking information, your package has been delivered. Please email us at [email protected] if you need further assistance.
Lesley W.
nothing has been received and the order was put in over a month ago. Very slow and very disappointed. We bought the bed for our new puppy but couldn't wait any longer and we have had to buy something else.
Response from MrFluffyFriend™Jun 7, 2022
Hello Lesley, Thanks for your review and we apologize for the inconvenience caused. As per tracking information, your packages have been delivered. Please email us at [email protected] if you need further assistance.