MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

Showing 4,224 reviews with 5 stars · Clear filters

Alexandre Silva S.
Oct 8, 2026
The team is absolutly compreensive
The team is absolutly compreensive, and the goods has the quality required. My dog loves it!
Response from MrFluffyFriend™Oct 11, 2026
Thank you for your kind words, Alexandre! We’re delighted that you found our team understanding and that the product meets your expectations for quality. Most of all, it’s wonderful to hear that your dog loves it! We truly appreciate your trust in MrFluffyFriend and wish your four-legged friend many cosy and relaxing moments in their new favourite spot.
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Shelly C.
Oct 6, 2026
Excellent customer service.
Excellent customer service.
Response from MrFluffyFriend™Oct 7, 2026
It’s wonderful to hear that you had such a positive experience with our customer service, Shelly! We truly appreciate you taking the time to share your feedback. Providing helpful and attentive support is very important to us, so your kind words mean a great deal to our team. We’re always happy to be here whenever you need us!
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Lynn AndJohn E.
Oct 5, 2026
Beautiful bed
We live in New Zealand. Our order was responded to straight away and the bed arrived in 3 weeks. We also ordered some products from Australia and are still waiting for them. The bed was very well packed. Unfortunately the dog won't go near it. We have put it away until she is a little older and hopefully more sensible.
Response from MrFluffyFriend™Oct 6, 2026
Lynn and John, thank you for sharing your experience! We’re pleased to hear that your order was handled promptly, the bed arrived safely, and you were happy with how well it was packed. We completely understand that some dogs need a little more time before accepting a new bed. Hopefully, once she’s a little older and more settled, she’ll decide to give it a try and discover how cosy it can be. We hope it becomes a favourite spot for her in time!
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Joe C.
Oct 5, 2026
I accidently order the wrong size beds…
I accidently order the wrong size beds for my doodles. They made everything right to include refunding me the shipping costs for the return shipping! I will reccomend to everyone.
Response from MrFluffyFriend™Oct 6, 2026
Joe, we’re so glad our team could get everything sorted when you realised you had ordered the wrong sizes for your Doodles. It’s especially wonderful to hear that we were able to make the return easier by refunding the shipping costs as well. Thank you for recommending us to others! We truly appreciate your trust and kind words.
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Darryl C.
Oct 5, 2026
I just received an updated dog bed and…
I just received an updated dog bed and it is amazing! MrFluffyFriend…thank you for making improvements to your products and you customer service. Which is now outstanding!
Response from MrFluffyFriend™Oct 6, 2026
Darryl, this is wonderful to hear! Thank you for taking the time to share your updated experience with us. We’re thrilled that you’re impressed with the improvements we’ve made to the dog bed and, most importantly, that you now consider our customer service outstanding. Your feedback means a great deal to our team, and we truly appreciate you giving us another opportunity to earn your trust.
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Sam L.
Oct 5, 2026
Free replacement after first review
I was contacted by the company about a previous review I made. They offered me a free bed to try again as they had made improvements to the design of the dog bed.The bed cover you can now wash separately. My dog likes the bed as he got in it straight away after it was left to settle after arriving vacuum packed not as small as last time but was still difficult to get into. The filling is still the same and clumps up so needs shaking .
Response from MrFluffyFriend™Oct 6, 2026
Sam, thank you for updating your review and for giving us the opportunity to make things right. We’re delighted that you decided to give our improved design another try and that your dog climbed straight into the new bed! It’s also great to hear that you appreciate the separately washable cover. As the bed is vacuum packed for shipping, allowing it time to settle and gently shaking and massaging it can help redistribute the filling and reduce clumping. We truly appreciate your honest feedback and are so pleased that the updated bed has made a positive difference.
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Peggy P.
Oct 5, 2026
My fur baby
My fur baby, Pippa, loves it. Nice and soft. I use it on my bed and she sleeps on it right next to me!! Satisfied buyer.
Response from MrFluffyFriend™Oct 6, 2026
Peggy, how lovely to hear that Pippa has made herself so comfortable! It sounds like she has found the perfect spot right beside you on your bed. 🐾 We’re delighted that you’re happy with the softness and comfort, and we hope you and Pippa enjoy many more cosy moments together!
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Penny
Oct 4, 2026
I decided to upgrade sizes after…
I decided to upgrade sizes after placing my order, so I reached out to the company through email. I received a quick response and the process was simple! I'm so happy I didn't have to wait for the order and return the product. I just got a new invoice for the difference in price and the products I are being shipped out! The representative was knowledgeable, professional and can't wait to give it to our doggy Gracie
Response from MrFluffyFriend™Oct 4, 2026
Penny, what a great experience! We’re so pleased that our team could quickly help you upgrade to the larger size and make the process so simple. 😊 It’s wonderful to hear that you didn’t have to wait for the original order and go through a return, and that everything could be adjusted so smoothly. We hope Gracie absolutely loves her new bed when it arrives!
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