joseph J.
Product was misleading
Product was misleading
Response from MrFluffyFriend™Jul 4, 2022
Thank you for sharing your insights with us. It's hard to hear that you had a negative experience.

MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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joseph J.
Product was misleading
Response from MrFluffyFriend™Jul 4, 2022
Thank you for sharing your insights with us. It's hard to hear that you had a negative experience.
Miss Margaret G.
I bought one it was too small so I bought a larger one and it’s not as firm and too floppy.
Response from MrFluffyFriend™Jul 4, 2022
Thank you for sharing your insights with us. It's hard to hear that you had a negative experience.
Ken S.
Item not delivered and check of chinapost tracking shows bewildering back and forward between locations in China on numerous occasions . I will never order again through this vendor.
Response from MrFluffyFriend™Jul 4, 2022
Thank you for sharing your insights with us. It's hard to hear that you had a negative experience.
David M.
I would not give you any star y I have not got my good I want my money back NOW
Response from MrFluffyFriend™Jul 4, 2022
I am sorry to know about this. We definitely would love to settle this matter with you. Please send us an email. We will be waiting for your message.
Julie W.
I ordered two dog beds and one came but not the other one. I contacted the company and they said that it showed that it was already delivered. They told me to look outside around my porch and ask them neighbors but it wasn’t there. The second dog bed finally came a few weeks after. These dog beds are horrible they have no support and are flat and lumpy. Don’t buy!
Response from MrFluffyFriend™Jul 4, 2022
I am sorry to know about this. We definitely would love to settle this matter with you. Please send us an email. We will be waiting for your message.
Estrada
The bed was made out of poor quality this feeling stuffing was minimal I complained I never heard back I would not recommend this I could’ve filled a pillowcase and had a better result and the refund I asked for I never heard back and they want it back in the same packaging which is literally impossible because they put it in a bag and they vacuum seal it I would never ever recommend this or buy this product
Response from MrFluffyFriend™Jul 4, 2022
Thank you for sharing your insights with us. It's hard to hear that you had a negative experience. We definitely would love to settle this matter with you. Please send us an email. We will be waiting for your message.
Henry
The customer service was great. The shipping took way too long. The product was garbage. Looks like a nice comfortable bed but when you get it that's a different story. Very flat and looks Nothing like the picture. Then if you try to return it you won't be able to because it will cost you more money to ship it back to China than it will to get your money back. Just not worth it. You can get the same bed at any store for 1/4 of the price.
Response from MrFluffyFriend™Jul 4, 2022
Hello Henry, I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product and service.
Dog put hole in bed on first D.
Was not very heavy. My 110 pound dog thought it was a toy and ripped a hole in it. Could not find a way to get a refund and return it
Response from MrFluffyFriend™Jul 4, 2022
Hello, I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product and service.