Nigel H.
still have not received!
still have not received!
Response from MrFluffyFriend™Jul 30, 2022
Hello Nigel, We'd love to make sure your concern is addressed. Please send us an email and we are here to assist you!

MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Nigel H.
still have not received!
Response from MrFluffyFriend™Jul 30, 2022
Hello Nigel, We'd love to make sure your concern is addressed. Please send us an email and we are here to assist you!
Dira K.
My dog did not accept Fluffy friend as a bed or a place for him to relax. He is neutered and almost 2 yrs old. He keeps on thinking it is a toy!
Response from MrFluffyFriend™Jul 30, 2022
Hello Dira, Thanks for review and we are sorry to know about this. Give it some time. Some of them may need some time to accept the bedding as part of the home.
Christine G.
I bought the size of bed recommended on your website and it’s too small!! The package took a long time to arrive and when it did finally arrive it was very poorly wrapped. I am completely disappointed with the whole experience and I request a full refund. Regards, Chris George
Response from MrFluffyFriend™Jul 30, 2022
Hello Christine, I want to make sure that this matter is resolved. Please send us an email. We will be waiting for your message.
Linda
I can’t review the dog bed as I haven’t received it yet. Ordered on 7/19/22. That was 10 days ago. Checked on order this morning. Still in Illinois.
Response from MrFluffyFriend™Jul 30, 2022
Hello Linda, we want to make sure you concern is addressed. Please send us an email. We will be waiting for your message.
Natalie B.
die Produkte kommen direkt aus China und nicht aus Deutschland. deswegen die lange Lieferzeit. Exakt das selbe Foto des Hundebettes findet man sogar auf Aliexpress wo man das Hundebett zu einem Drittel des Preises bekommt.............
Response from MrFluffyFriend™Jul 30, 2022
Vielen Dank für Ihren Hinweis, dass wir unser Produkt in Zukunft verbessern sollten. Es tut mir leid zu hören, dass Sie mit unserem Produkt und Service unzufrieden waren.
Billy B.
have not gotten it yet.
Response from MrFluffyFriend™Jul 29, 2022
Hello Billy, thanks for your feedback. Please expect to receive your package today. It is out for delivery. Please send us an email if you need any assistance and we are here to assist you!
Catherine M.
I don’t know about the product so I can’t give an honest review yet, but their shipping is horrible. I needed a dog bed for a boarding for my dog, ordered a month beforehand and it is still sitting in a USPS facility in Woodridge IL for over 10 days. If you really want or need this dog bed, try ordering it six months beforehand.
Response from MrFluffyFriend™Jul 29, 2022
Hello Catherine, We definitely would love to resolve this matter with you. Please go ahead and reach out to us via email. Thank you.
Emile van Z.
Very disappointed Made order 4 July, today 29 July still not delivered. I have no bed for my dog. Hopefully it will turn up soon. We are moving house in 2 weeks so hope it comes before then.
Response from MrFluffyFriend™Jul 29, 2022
We are very sorry for any inconvenience this may have caused you. We understand where you are coming from, and we are sorry to hear that you are experiencing this issue.