stephen
Unscrupulous Company
The bed was not the correct size and of very poor quality. When I requested a refund, they warned me that I would be responsible for the return shipping costs. Here’s their reply: “But I would like to give you something even better because we understand returning can be very expensive. As offered in the previous mail we can issue a partial refund where you can keep the product for yourself. Instead of a 15% refund, we will give you a 30% refund of the total amount from your purchase, and you are able to keep your order.” Their refund policy/return address is to an address in China-which is only made known after the purchase has been finalized. Not a trustworthy company. Buyer beware. Note: For me personally, it was not worth keeping -even with a 30% refund.
Response from MrFluffyFriend™Aug 10, 2022
Hello Stephen, We are terribly sorry to know you are unsatisfied with our product and service. We try to constantly improve our products and services with helpful feedback like yours.


