Ann
I haven’t received it yet!
I haven’t received it yet!
Response from MrFluffyFriend™Aug 7, 2022
I am sorry to know about this. We definitely would love to settle this matter with you. Please send us an email. We will be waiting for your message.

MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 4,835 reviews with 1 star · Clear filters
Ann
I haven’t received it yet!
Response from MrFluffyFriend™Aug 7, 2022
I am sorry to know about this. We definitely would love to settle this matter with you. Please send us an email. We will be waiting for your message.
Carolyn B.
The product was not what I had seen on your post The delivery was longer than expected and after only 1 hour of use found to have a hole in product After asking for a refund was told I would have to send back at my cost I also asked if I could send photo direct of damage as phone email is not the best To be told this could not happen After looking at your post and. Being excited by what I thought I was buying my dogs turned out nothing better than what I have previously bought at Kmart for a third of the cost
Response from MrFluffyFriend™Aug 7, 2022
Hello Carolyn, We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can assist you with your concern. You can contact us via email at [email protected].
John K.
Not yet received after many days waiting and no word on delivery
Response from MrFluffyFriend™Aug 7, 2022
I am sorry to know about this. We definitely would love to settle this matter with you. Please send us an email. We will be waiting for your message.
Janette T.
This product took 34 days to arrive which I feel is a long time to have to wait even considering COVID delays.
Response from MrFluffyFriend™Aug 7, 2022
I am sorry to know about this. We are sorry to hear about your negative experience. We will take the necessary action to ensure this incident does not repeat itself.
Angus C.
Still hasn’t arrived. Ordered over a month a go Angus
Response from MrFluffyFriend™Aug 7, 2022
I am sorry to know about this. We definitely would love to settle this matter with you. Please send us an email. We will be waiting for your message.
Abc X.
Größter Fakeshop den es gibt! Die Betten haben einen anderen Durchmesser als versprochen. Die Qualität ist richtig schlecht und alles stinkt nach Chinascheiss beim auspacken… und da soll mein Hund drauf schlafen? Ganz sicher nicht und das für so hohe Preise… Rücksenden funktioniert nicht, ich bekomme nur Rabatt angeboten und nicht wie Drum gebeten eine Adresse wo es hingeschickt werden soll - grauenhafter Service! Wenn ihr auf mein Geld wartet, tja könnt ihr euer Leben gerne verschwenden mit warten. Ich kann nichts zurücksenden, will das aber, da werde ich sicher nicht gezwungen was zu bezahlen mit Rabatt was ich einfach nicht möchte. Der Shop gehört gelöscht und die Mitarbeiter gefeuert!
Response from MrFluffyFriend™Aug 7, 2022
Hallo Ab Xyz, es tut uns leid, dass Sie negative Erfahrungen mit uns gemacht haben. Vielen Dank für Ihren Hinweis, um unser Produkt und unsere Dienstleistungen in Zukunft zu verbessern. Ich möchte Ihnen versichern, dass Ihr Feedback nicht unbemerkt bleibt.
L T.
Disappointed in both the quality (for lack of a better word, the bed looks and feels cheap. Lopsided with clumpy filling) and color (ordered gray but bed looks blue) of the product. Paid $60, but actual value for me would be $20. (Also took quite some time to ship and did not receive a response to my email when I reached out).
Response from MrFluffyFriend™Aug 7, 2022
Hello L T, We are terribly sorry to know you are unsatisfied with our product. We want to make sure your concern is addressed. Please send us an email. We will be waiting for your message.
Patti S.
My dog does not like the bed, she is very anxious, so I thought a calming bed would work, but it did not. It also has very little padding in the base, and I can feel the hard floor through it
Response from MrFluffyFriend™Aug 7, 2022
I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product.