MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

Showing 921 reviews with 3 stars · Clear filters

Matt B.
Feb 14, 2026
The bed had hardly any stuffing
Since my initial review I have increased the star rating to 3 star. I have accepted a full refund after being contacted directly by the CEO enquiring about my experience. I really appreciated and wasn’t expecting this follow up and it is great to see the company caring about their customers and how they can improve their service. I still had to chop up a large foam pillow to fill the bed out more for my elderly dog. And have now kept it. Being able to add additional filling via the built in zips is handy.
Response from MrFluffyFriend™Feb 15, 2026
Hello Matt, We’re very sorry that the product did not meet your expectations. This is not the standard we aim for, especially when it comes to comfort for elderly dogs. Your concerns are now being reviewed by one of our customer service representatives, and they will be sending you a follow-up email shortly. We appreciate you sharing your feedback, as it helps us continue improving our products and processes.
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Emmie
Feb 9, 2026
The product quality has gone downhill…
The product quality has gone downhill since my first purchase. Considering the price increased I did not expect the quality to go downhill so drastically. I purchased the exact same bed for my dog. The foam was not as thick and the cover fabric had less thread count and is see through on spots. Edit: thanks Mr. Fluffy, I purchased the rectangle not the circle. If I could post pictures here I would as you can see the difference.
Response from MrFluffyFriend™Feb 11, 2026
Hello Emmie, We’re sorry to hear that you feel the quality of our pet beds has declined. This is not what we aim for, and we truly appreciate your feedback. Please note that we’ve made significant improvements to our round pet beds based on customer feedback. We’ve upgraded the filling for better comfort and added zippers to make washing easier. We hope these updates enhance the experience for both pets and their owners. Thank you again for sharing your thoughts—it helps us continue improving our products.
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JeanFran
Feb 6, 2026
Après de multiples relances et la…
Après de multiples relances et la parution d un avis défavorable sur trust pilot je rectifié car mrfluffyfriend m à dédommagé donc malgré un démarrage difficile ils ont su se montrer à la hauteur Guy jf
Response from MrFluffyFriend™Feb 8, 2026
Bonjour JeanFran, Merci d’avoir mis à jour votre avis ! Nous sommes ravis que notre équipe ait pu vous aider et résoudre le problème. Vos retours nous aident à continuer d’améliorer notre service.
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Daphne J.
Feb 1, 2026
I gave a 3 for 30% refund on my…
I gave a 3 for 30% refund on my product. The small beds for cats are great the xxl don’t come close to have enough stuffing in bed bottom or bolster to keep ur bigger dog off the floor. I bought a foam mattress and cut it to put in bottom and added 2 bolster from an old fig bed to add weight and bulk to Boulder so my dog had a pillow around the bed as advertised and like my dog loves. I love the soft fuzzy cover and my Dane loves to snuggle into the cover. I communicated with customer service. They were good about responding but refused to acknowledge that the bed did not work for a heavier weight dog. All around the circular base had gaps so u could feel the floor between main bed and bolster. About 4-5” all around and the bolster was not enough to support a large head and unlike the cat bolsters they did not keep the sides firm to b used a a pillow.
Response from MrFluffyFriend™Feb 3, 2026
Hello Daphne, Thank you for sharing your detailed feedback. We’re glad to hear that your cat beds are working well and that your Dane enjoys the cover. We also appreciate your suggestions regarding the XXL bed and understand your concerns about the filling and support for larger dogs. We’ll take this feedback into account as we continue to improve our products and designs.
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Rudi
Feb 1, 2026
In navolging van mijn eerdere bericht…
In navolging van mijn eerdere bericht wil ik daar aan toevoegen dat MrFluffyFriend heden een tegemoetkoming heeft voorgesteld om de schade te beperken.
Response from MrFluffyFriend™Feb 3, 2026
Hallo Rudi, Bedankt voor je bijgewerkte review. We waarderen je feedback enorm en hopen je in de toekomst een nog betere ervaring te kunnen bieden, als je ons die kans geeft.
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Karen L.
Feb 1, 2026
Got cat bed instead of dog bed.
I ordered a large dog bed after receiving one already and liking it. When I paid for it I saw that 2. So I contacted them with the problem and one was taken off. Then I see that the one still left is a cat bed. I contacted them through texting and still got the Cat bed. Its smaller and I'm not happy.
Response from MrFluffyFriend™Feb 1, 2026
Hi Karen, We’re sorry for the mix-up and understand your concern. Our cat and dog beds are essentially the same in terms of sizing, so the dimensions should match what you ordered. Please allow the bed to air out for up to 48 hours, and gently shake and massage it to help it regain its full shape. You may also check the size tag at the bottom of the bed to confirm the size. If you’re still not satisfied after this, please reach out to us at [email protected] so we can assist further.
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Susana
Jan 27, 2026
Engaño
La verdad es que para 120 euros que cuesta la cama, cuando la he abierto me ha parecido ridícula. Me parece un engaño. Mi perra que es mayor y pesa 30kg me da la sensación que la pobre cuando se tumbe va tocar el suelo. Me siento engañada
Response from MrFluffyFriend™Jan 29, 2026
Hola Susana, Lamentamos que no esté satisfecha con la calidad del producto. No podemos verificar su pedido ya que su reseña no incluye información sobre el mismo. Tenga en cuenta que nuestros productos se entregan envasados al vacío, por lo que pueden parecer diferentes al principio. Le recomendamos dejar que se airee, y luego amasar y sacudir suavemente para que recupere su forma y comodidad. Si aún así no está satisfecha, por favor escríbanos a [email protected] para que podamos ayudarle.
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Lori L.
Jan 21, 2026
Beautiful bed
Beautiful bed. I’m really disappointed with the amount of support …… it doesn’t have enough cushion. I have glued a layer of memory foam on the bottom and it gives my dog a more comfortable bed, but it looks dumb. So I have defeated the purpose of getting the pretty bed.
Response from MrFluffyFriend™Jan 23, 2026
We’re sorry the bed didn’t provide the support you were expecting, Lori. We appreciate your creative solution with the memory foam, and we understand that sometimes extra padding is needed for comfort while still keeping the bed’s appearance.
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