MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

Showing 1,114 reviews with 4 stars · Clear filters

Christy B.
Nov 1, 2023
Love the bed
Love the bed. I have ordered 3. The small size was VERY SMALL. My suggestions for other is get a bigger size when ordering. Also, I purchased the freeze dry food. So my fur baby enjoys and being older the nuggets we small and soft. The only reason for 4 star is both the beds and food took a very very long time to arrive. This MUST be improved or I am done after this order. Why so long guys? Thanks for the good stuff but I’m not willing to wait a month for my stuff.
Response from MrFluffyFriend™Nov 2, 2023
Thank you for your feedback and your support of MrFluffyFriend™ products, Christy. We're glad to hear that you love the bed. We appreciate your suggestions regarding the size of the bed and the delivery time. We'll take these into consideration to enhance our services. We apologize for the delay you experienced and are actively working to improve our shipping times. Your satisfaction is important to us, and we hope to serve you better in the future. Best regards, Sarah Team MrFluffyFriend™
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Jane B.
Nov 1, 2023
I ordered the XXL bed for my 50 pound…
I ordered the XXL bed for my 50 pound Potcake Kate who until we rescued her 2 years ago had a very sad life, as still seen by her many fears. We also have a rescued 10 pound chihuahua, Yogi, who rules the farm. The "little monster" immediately took over the new bed, boss as he is of everything in our household, and spends his time lolling happily in one corner of it. We have yet to lure Kate, the big dog, into the new bed, but it is sure a hit with Yogi! I gave 4 instead of 5 stars because I also waited many weeks for the bed to arrive, although to be fair, I was warned after the fact, that there would be a delay. Also, I'm not sure if this is an option, but could there be a note with the bed as to how to introduce it to a frightened dog? I've put Kate's favorite Benebone in it, but she carefully takes it out and seems frightened to get into the bed, even when Yogi is on Kate's couch.
Response from MrFluffyFriend™Nov 2, 2023
Thank you for sharing your feedback, Jane! We're delighted to hear that Yogi is enjoying the XXL bed. We're sorry to hear about the delay, and we'll certainly consider adding instructions for introducing the bed to more timid dogs like Kate. Your input is valuable to us, and we appreciate your support. 🐾 Sarah Team MrFluffyFriend™
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Rita S.
Nov 1, 2023
We love the bed!
We love the bed!! However, there was a small hole deep in bed rim that I have to repair so it does not get worse. It happens, no biggie but letting you know!! Otherwise, my dogs will enjoy your calming bed. Love the color, brown!!
Response from MrFluffyFriend™Nov 2, 2023
Dear Rita, thank you for your feedback! We're delighted to hear that you and your dogs love the bed, especially the calming brown color. We apologize for the small hole in the bed rim and appreciate your understanding. If you have any further concerns or questions, please don't hesitate to reach out at [email protected]. We hope your furry friends continue to enjoy their MrFluffyFriend™ bed! Warm regards, Sarah Team MrFluffyFriend™
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Mary
Nov 1, 2023
Over all good experience
Just received the MrFluffyFriend dog bed. We took in a stray hunting dog & just trying to make him more comfortable sleeping on our screened porch, (he’s not comfortable being indoors). It looks comfortable, but he hasn’t tried it out yet, so can’t give an honest review yet. Shipping & customer service is what I’m rating at this time. There was a little trouble with tracking info, every time I checked it stated that a label hadn’t been created & they didn’t have info. When I did email customer service, I was pleased that Fluffy Friend Support-JC was quick to respond, investigate & keep me informed and the package actually arrived sooner than expected.
Response from MrFluffyFriend™Nov 2, 2023
Thank you for your feedback, Mary! We appreciate your patience with the tracking issue, and we're delighted that MrFluffyFriend™ Support-JC could assist you promptly. We hope your stray hunting dog enjoys the MrFluffyFriend dog bed for a cozy night on the screened porch. If you have any further questions or concerns, please don't hesitate to reach out. Sarah Team MrFluffyFriend™
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Rosi H.
Oct 31, 2023
Arrived promptly
Arrived promptly. Sooner than I expected. Just the right size for an 11 year old lab. She was a bit wary at first but now loves it.
Response from MrFluffyFriend™Nov 1, 2023
Thank you for your kind review, Rosi! We're delighted to hear that your order arrived promptly and that your 11-year-old lab now loves it. If you have any more questions or need further assistance, please feel free to reach out. We're here to ensure you and your furry friend have a great experience with MrFluffyFriend™. Warm regards, Sarah Team MrFluffyFriend™
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Irene
Oct 31, 2023
soft and fluffy
My two Bostons love their beds - very soft and the fabric envelopes them. I have ordered and received two more, one large one for the car, and another so each could have their own. Definitely their favorite dog beds (with many to choose from.) Slow to come - but we weren't in a hurry - and not much padding underneath - I put them on top of old dog beds.
Response from MrFluffyFriend™Nov 1, 2023
Thank you for your feedback, Irene! We're delighted to hear that your two Bostons love their beds and that they find them soft and enveloping. We appreciate your input on delivery speed and padding, and we'll consider your comments as we aim to continually improve our products. If you have any more questions or need further assistance, please feel free to reach out. We're here to ensure your Bostons have a cozy and comfortable experience. Warm regards, Sarah Team MrFluffyFriend™
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Wendy
Oct 31, 2023
Dog likes it…
It took awhile to come as shipped from EU to UK. Couldn’t track until Royal Mail had hold of it in the UK. Have to say I was sceptical but it is the only bed the dog hasn’t dug in. Not sure it’s made him any calmer or less stressed.
Response from MrFluffyFriend™Nov 1, 2023
Dear Wendy, we're glad to hear that your dog likes the bed, and we appreciate your patience with the shipping process. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help ensure you and your furry friend have a great experience with MrFluffyFriend™ products. Best regards, Sarah Team MrFluffyFriend™
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Clair D.
Oct 30, 2023
My English setter loves her new bed
My English setter loves her new bed. I bought her the large size and was surprised of the sizing - she could have done with a size up but she curls up and is sleeping in there all night.
Response from MrFluffyFriend™Oct 31, 2023
Dear Clair, we're thrilled to hear that your English setter loves her new bed. Your feedback is greatly appreciated. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. Warm regards, Sarah Team MrFluffyFriend™
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