Christopher Paul C.
Avoid avoid avoid
Ok lets keep it simple as i can First mistake... didnt read reviews Second one...bought it ! My staffie had been ill so i decided to try and find a comfy bed for her so googled and came up with this companies advert. Unfortunately that evening my dog passed away in her sleep...gutted not the word so i tried to cancel...not a chance. Excuse which is generic looking at all reviews online is we cant take the order off the system so let it arrive and i csn start the process. Arrived 3 weeks later (which to be fair is their last day on their order confirmation for delivery)folded up so small in a cube 8"sq... DO NOT OPEN THE PLASTIC WRAPPING INSIDE PARCEL...they say can not return It is not vacuum packaged so it will NOT expand. I have sent the returns request to them so lets see, but i dont hold out any hope except to sue them for false advertising and contact the relevant company on the basis of sale of good act and get this company to get this and im sure other items miss sold from the market, they also claim to be the #1 anxiety dog bed in the world...now thats a claim and a half, I'd like to see the report on that one There are far too many scammers out their trying to rip us off and im fed up with it. These chinese products need banning as they dont adhere to copy right and uk manufacturers safety measures Do your due diligence before buying like i didnt on this occasion...whoops Just been reduced firther by £21 from what i paid and they can still make a profit I'll update you on my experience if im wrong Update I decided to send it back as some money was better than binning the item...the cost to china tracked £24. This is were they get you everytime as most people wont bother. Funny reply as they know what their doing to get your money
Response from MrFluffyFriend™Feb 10, 2023
Hi Christopher! Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!


