MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

Showing 4,835 reviews with 1 star · Clear filters

Friend of T.
Nov 15, 2022
I ordered the bed on 10/16/22
I ordered the bed on 10/16/22. The tracking number provided showed the bed traveled from the West Coast to Chicago until 11/1/2022 where it has been stalled in transit. The customer service appears to be autogenerated remarks, so the bed has yet to be delivered and no one is offering to respond with specificity to getting the bed to my home. I do not have the option to cancel.
Response from MrFluffyFriend™Feb 10, 2023
Hi there! We are terribly sorry to know you are unsatisfied with our service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Linda S.
Nov 15, 2022
I’m sure you could go back to Order and…
I’m sure you could go back to Order and read but it’s still not settled for a credit that I know of
Response from MrFluffyFriend™Feb 10, 2023
Hi Linda! We are terribly sorry to know you are unsatisfied with our service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Terry K.
Nov 14, 2022
I have yet to receive an email as to…
I have yet to receive an email as to where to return the first order I made. I have had no response from anyone on canceling the second order. Your customer service is needs improvement.
Response from MrFluffyFriend™Feb 10, 2023
Hi Terry! We are terribly sorry to know you are unsatisfied with our service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Elizabeth M.
Nov 14, 2022
My cat is afraid of it
My cat is afraid of it. Help!
Response from MrFluffyFriend™Feb 10, 2023
Hi Elizabeth! We're sorry to hear that the bed did not work out for your cat. We try to constantly improve our products and services with helpful feedback like yours.
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Charles
Nov 14, 2022
Don’t Buy from These Guys
Everything! After ordering you said 1-3 week delay, then you said 1-3 weeks after shipping, wouldn’t let me cancel my order and told me to return if for refund, wouldn’t give me return forms and procedures, wouldn’t give address or phone number to call, and constantly taking a long time to respond to my emails and giving vague responses. I had to tell you guys how to process a credit card charge adjustment properly! My order ended up taking over 5 weeks to get it! Is there anyone working at your firm that’s competent? Absolutely the worst ordering experience I have ever had.
Response from MrFluffyFriend™Feb 10, 2023
Hi Charles! Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours.You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Susan G.
Nov 14, 2022
It has torn in several places along…
It has torn in several places along seam lines. My dog loves how it feels but it started tearing within the first week
Response from MrFluffyFriend™Feb 10, 2023
Hi Susan! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Tank K.
Nov 14, 2022
I have not received it yet and it’s…
I have not received it yet and it’s been a very long time since I have ordered it
Response from MrFluffyFriend™Feb 10, 2023
Hi there! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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T R.
Nov 14, 2022
They took Forever and we’re wrapped in…
They took Forever and we’re wrapped in so much plastic it took me 10+ minutes to unwrap all the plastic. Also sizing is inaccurate the large beds are small!
Response from MrFluffyFriend™Feb 10, 2023
Hi there! We are terribly sorry to know you are unsatisfied with our product and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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