MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

Showing 4,835 reviews with 1 star · Clear filters

Doris B.
Nov 23, 2022
Ebenso - Bestellung besser bleiben lassen!
Ich kann mich leider meinen "Vor-Bewertern" nur anschließen. Sehr verspätete Lieferung, Mittelteil total dünn und schief, Reklamation wird ignoriert. Besser die billige Variante kaufen, da ärgert man sich dann auch nur halb so viel.
Response from MrFluffyFriend™Feb 10, 2023
Hallo Doris! Es tut uns sehr leid zu wissen, dass Sie mit unserem Produkt unzufrieden sind. Sie können uns per E-Mail unter [email protected] kontaktieren, damit wir gemeinsam nach einer Lösung suchen können. Freue mich von Dir zu hören!
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Susan
Nov 23, 2022
delivery too slow
delivery took almost 4 weeks. Product was not as pictured the centre had very little filling
Response from MrFluffyFriend™Feb 10, 2023
Hi Susan! We're sorry to hear that you're not satisfied with our product and service. We try to constantly improve our products and services with helpful feedback like yours.You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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RWS
Nov 23, 2022
Not at all impressed with quality and…
Not at all impressed with quality and size of the dog bed. It’s much thinner than depicted
Response from MrFluffyFriend™Feb 10, 2023
Hi there! We're sorry to hear that you're not satisfied with our product. We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Ann P.
Nov 22, 2022
Beware of this company.
When the bed arrived which took a long time it measured medium whereas we had ordered large. Complaining took a number of e-mails and eventually we were told we would have to return it to China for a refund. We were offered a 15% discount to keep what we are quite sure was not the size ordered. Appalling.
Response from MrFluffyFriend™Feb 10, 2023
Hi Ann! We are terribly sorry to know you are unsatisfied with our product and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Boulou
Nov 22, 2022
À FUIRE UNE VRAIE ARNAQUE !!
À FUIRE UNE VRAIE ARNAQUE !! Même pas de téléphone et de service consommateur. Les produits viennent de Chine et après 3 semaines d'attente pour un coussin de chien toujours sans nouvelle de livraison.
Response from MrFluffyFriend™Feb 10, 2023
Hi there! We are terribly sorry to know you are unsatisfied with our product and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Vernon
Nov 22, 2022
Within minutes of placing my order I…
Within minutes of placing my order I attempted to cancel because my friend, for whom I was making the purchase already had a dog bed. I was told the order was already in process and couldn’t be canceled. I should just return it upon receipt. I believe this was disingenuous since it took WEEKS to receive the bed. Upon request to return the item I was then told by your support staff that sending it back was frightfully expensive, and I should just accept a discount and keep the bed. While I appreciated the discount, I find your practices to be less than satisfactory. I have advised others to avoid doing business with you. P. S. I did not take the time to ck the true date of the transaction. This is simply an estimate.
Response from MrFluffyFriend™Feb 10, 2023
Hi Vernon! Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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lisa S.
Nov 21, 2022
So disappointed ☹️☹️
So disappointed ☹️☹️ For the price of the large anxiety rug my average sized dog can’t fit on it Don’t buy from this place unless you 1. Want to wait 2 months for your purchase 2. Feel ripped of when it finally does arrive because it’s so small and cheap looking
Response from MrFluffyFriend™Feb 10, 2023
Hi Lisa! Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours.You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Alison B.
Nov 21, 2022
My order isn’t complete
My order isn’t complete. I ordered 2 beds on 5th October and only one has arrived. Despite many emails to you this hadn’t been resolved.
Response from MrFluffyFriend™Feb 10, 2023
Hi Alison! We're sorry to hear that you're not satisfied with our service. We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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