MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

Showing 4,835 reviews with 1 star · Clear filters

TUI-Geschädigter
Nov 28, 2022
Verdacht auf unseriösen Händler - lieber nicht dort bestellen
Ich habe zwei Körbchen bestellt und beide kamen Vakumiert an. Eines der Körbchen war beschädigt und hat derart synthetisch gestunken, dass ich das andere gar nicht mehr geöffnet habe. Statt dessen wollte ich von der Rückgabegarantie Gebrauch machen und habe um einen Retourenschein gebeten. Seit 3 Tagen keine Reaktion seitens der Firma. Ich würde auf jeden Fall abraten. Ergänzung am 22.12.2022: Der Fairnesshalber muss ich erwähnen, dass die Firma den Kaufpreis inzwischen zurück erstattet hat.
Response from MrFluffyFriend™Feb 9, 2023
Hi there! Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Ann O.
Nov 28, 2022
When the dog bed eventually arrives the…
When the dog bed eventually arrives the smell of it was disgusting i wouldn't let my dog near it.
Response from MrFluffyFriend™Feb 9, 2023
HI Ann! We're sorry to hear that you're not satisfied with our product. We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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customer
Nov 28, 2022
Ordered bed size based on YOUR…
Ordered bed size based on YOUR guidelines and the bed is too small for my dog. To add insult to injury, you continue to email me despite several unsubscribe requests. Telling everyone to avoid this company!
Response from MrFluffyFriend™Feb 9, 2023
Hi there! Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Sheree C.
Nov 28, 2022
Never received the goods despite…
Never received the goods despite numerous emails. You can’t reach these people on the phone. Takes days to reply. Then they blame the courier. My contract was with the company. So therefore the company should be taking up the case of non delivery. I have asked for a refund but guess what ? No response
Response from MrFluffyFriend™Feb 9, 2023
Hi Sheree! Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours.You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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kerry W.
Nov 28, 2022
Poor quality so I asked to return the…
Poor quality so I asked to return the item. Told me I had to return the item to China. I told them in there t & c ‘s it says they have a European warehouse so I said that’s were I should be sending it. They gave me an address that does not exist so it’s lost in transport. They then offered me 30% off the bed instead of sending it back, by now just getting the postage back would be something so I said ok and I have never seen a penny or had a response to multiple emails from the company. The bed is not good quality and lacks stuffing. Avoid!
Response from MrFluffyFriend™Feb 9, 2023
Hi Kerry! Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours.You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Heather Bernie P.
Nov 27, 2022
I would not recommend this product the…
I would not recommend this product the bace had no padding in it at all when I complained I was offered only a 15% refund then I was offered 30% very unacceptable or send it back at my cost for a full refund
Response from MrFluffyFriend™Feb 9, 2023
Hi Heather! We're sorry to hear that you're not satisfied wtih our product. We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Jill
Nov 27, 2022
Worst Product
Your company is guilty of false advertising. You show a large dog seemingly well supported on your bed with cozy fleece surrounding him. What I received was a rug with a fluffy circle around it. There is no support in the middle-it just lies flat on the floor. The outer ring barely fluffs up let alone surrounds my dog. My dog is older and lying on this is hell on her joints. She won't even use it. Terrible product. I want my money back!
Response from MrFluffyFriend™Feb 9, 2023
Hi Jill! We're sorry to hear that you're not satisfied with our product. We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Nancy K.
Nov 27, 2022
Awful product it’s a flat piece of…
Awful product it’s a flat piece of furry mess no cushioning no sides they just flop into the bed don’t buy from this company
Response from MrFluffyFriend™Feb 9, 2023
Hi Nancy! We're sorry to hear that you're not satisfied with our product. You can contact us via email at mrfluffyfriend.com so we can look for solution together. Looking forward to hear from you!
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