MrFluffyFriend™Reviews of mrfluffyfriend.com

Finger weg! Völliger Betrug! Ich habe mich leider verleiten lassen und ein Kissen bestellt. Dies ist total dünn und sehr billig verarbeitet. Es stinkt schrecklich nach Chemie und meine zwei Katzen machen einen großen Bogen darum. Ich wollte es dann zurücksenden: zuerst eine Mail, man solle es sich doch nochmal überlegen, die zweite Mail mit Rabatt von 15 % und die dritte Mail dann einen Preisrabattvorschlag von 30 % - wohlbemerkt immer mit einer Antwort von mir, dass ich das Produkt zurückschicken will. Eine Rücksendung wurde mir nur nach China angeboten, was von den Rücksendekosten schlichtweg Unsinn ist. Auf der Webseite steht, dass man es zu dem nächstgelegenen Lager zurücksenden kann, das Paket selbst kam aus Deutschland. Auf meine Frage, ob ich es dorthin zurücksenden kann, habe ich nur die Antwort bekommen, dass man es nach China zurücksenden soll. Ich kann nur jedem raten, dort nicht zu bestellen - schade, dass Klarna mitmacht und sich aus der Verantwortung zieht da auch von dieser Seite keine Info mehr kommt. Ich bestelle seit vielen Jahren im Internet - so eine Dreistigkeit habe ich noch nie erlebt.

i feel bad and do not like leaving negative reviews, but i was so surprised by what i opened when this finally (1st disappointment...took a very long time) came to my house, and was so disappointed at every level that i felt compelled to let people know what i experienced. by the description of the bed and based on how the photos looked, i thought the bed was made of a different type of fabric and had a different feel than what it actually is. it is very cheap and the size was much smaller than i thought too. i did see what the dimensions were, but it still was smaller than i thought it would be. i could have spent half the amount and gotten a bed at walmart (which i like better) like i usually do. also, the color was supposed to be a charcoal gray and it's more of a bluish gray which i hate. i have no blue in my house. very disappointed.

Order never received. Refund not issued despite multiple emails

I have been in contact about the gross misrepresentation of the product. It is far too small to accommodate a large dog, and when I requested a refund I was told I would have to pay return postage or receive first a 15% refund or a 30%. This is entirely unsatisfactory. I intend to let others know that this is not a company to do business with because of customer service.

My package wasn’t delivered because there wasn’t a proper address on it, although the address is correct on my order. I reached out via email 3x (they list no phone #). Finally someone asked for my address (which is in my order). I asked for a status update, no one has replied. It’s been 2 weeks.

ACHTUNG: Betrüger. Es gibt keine Rücksendeadresse. Erst als ich das viel zu kleine und schlecht verarbeitete Hundebett an den Absender geschickt habe (nach mehrmaliger Nachfrage, wie die Rücksendeadresse ist und den Hinweis, dass ich es nun an den Absender schicke) teilte man mir mit, dass der Absender die falsche Rücksendeadresse sei und sie daher nicht Rückerstatten können. Ich sollte das Hundebett zurückschicken lassen und dann nach China schicken. UNGLAUBLICH!!! Bitte nichts bestellen bei diesser Firma! Irgendwie muss man die doch stoppe können in Deutschland...

Deeply Disappointed I pondered the purchase of your dog bed for several months primarily because of the price. After reading all the reviews I finally ordered the largest size. I was so excited when it finally arrived. I was also shocked by the small size of the package it arrived in. When I unwrapped the package and I saw the bed I was completely disappointed. The flat part that the dog would lay down on had no support at all. It felt like a few fluff balls that could not offer any comfort or proper support for a large dog. The surrounding bumper was more substantial but hardly what expected for the price I paid or in comparison to beds I had looked at in stores. Since the bed came from overseas I dismissed the option of returning it! I chalked it up as an expensive lesson learned! I feel the description of the bed was totally overstated and exaggerated. I will never order any product from your company. I hope this review will save others from experiencing a deep disappointment.

It was never delivered! I sent a few emails and nothing! Very frustrated!!