MrFluffyFriend™Reviews of mrfluffyfriend.com

Cancelled incorrect order. Charged and not credited for undelivered item. No communication from numerous emails sent by me inquiring about my cancellations and reordered item not received. Worst experience ever. Will never deal with this Company again!

The product was received with a hole in it. I contacted the vendor via message and ask for them to call me to discuss how to resolve the situation. I have recently had surgery and I'm unable to go out to complete a return. A return call is simply customer service but it was never received. I will not EVER order from them again due to the poor customer service experience. It's totally unacceptable.

Took forever to arrive and the quality LOOKS NOTHING LIKE YOUR PICTURES! Very disappointed. I Have to Fluff it every time our dog lays in it. I have never had to leave a bad review for anything!

Virtually impossible to return this item. My dog won’t even stay on it. I attempted to cancel the order within minutes but didn’t receive a response until days later. Then, when I voiced my concerns with their return policy I was told it could be returned but only if it hadn’t been used. I truly don’t have a problem with the policy, the problem is the ad which prompted me to buy said they had a 100% satisfaction guarantee and a no hassle return policy. Then, after looking at the T&C I find unused and unopened as part of the satisfaction guarantee. How do you determine if it’s a good fit for your dog without opening it? You might as well say no returns unless damaged in shipping.

I was so excited to get a nice, wonderful bed for my grand dog for Christmas because she is old and sick but the bed I got was too small. She couldn’t even lay down in it. And, yes, I ordered the size specified, and when I tried to get return information, I was told I couldn’t send it back and you wonky give me a small percentage of my money back. So, I AM VERY UNHAPPY AND DISAPPOINTED with MYFLUFFYFRIEND!!!! 😡😫😖

Poor quality. Oversell a very poor product. I cant remember the date I received it, and it took some time, much longer than normal orders.

Ordered wrong size. Was like pulling teeth to get help. I was told if I ordered the correct size I would get 2 discounts if I kept the wrong sized bed. Ask for a price and NEVER heard back. Reviews from others were good so I decided to order and ended up out a bed and $55.

Never received dog bed. You guys cheated and stole from me!!!