Missy P.
Deceptive Advertising
I purchase 2 large beds this past December although they were "on sale" the price was very expensive at $138 for two. They looked worth a higher price so I took the gamble and purchased. Once I receive an order confirmation I found myself waiting and waiting for legit updates. I emailed and received automated responses which I find highly irritating. Never the less I wrote an email at day 15 saying if I haven't receive a legitimate response or my items within the next two days I want a refund. Two days later I received a beat up package really late on my porch. Okay...good. Well, not so good. While the beds feel soft, they are nothing like what is shown in the videos selling their products. Not even close. Coming shrink wrapped I was hopeful they'd expand into something much more than what they did. Even if I'd stack both of them they're nowhere the quality they are marketing. Neither of my dogs care to lay on them and they're still sitting on my family room floor. The idea of attempting a refund, repackaging these things and all the hassle I am sure would come with that, I let it go. A week before Christmas I didn't have that kind of time to spare. So these flat small things just sit here. If this is what's considered "Large" my small and medium sized pups would require XXXL to match the advertising. At $138 dollars I could have purchased multiple beds at a discount retail store AND toys. Save your money Missy P.
Response from MrFluffyFriend™Jan 18, 2026
Hi Missy, we’re very sorry that your experience did not meet your expectations. This is not the quality we strive to provide. Please be assured that one of our customer support agents is already handling your case and will be reaching out to you via email to address your concerns. Thank you for your patience while we work to resolve this.


