MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

Showing 4,835 reviews with 1 star · Clear filters

Kelsey R.
Dec 27, 2022
I bought this bed for my dogs
I bought this bed for my dogs , and when it arrived it smelled like fish, and was not the least bit fluffy. I am surprised at the price, for something that is less fluffy than a bed I bought at Walmart. I wouldn’t recommend Thai product to my friends or family. Very disappointed. 😔 my in-laws purchased this same bed and it is so incredibly fluffy. Not sure if mine is defective or what.
Response from MrFluffyFriend™Jan 18, 2023
Hi Kelsey! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Tracey M.
Dec 27, 2022
Bed came with packaging ripped and bed…
Bed came with packaging ripped and bed exposed
Response from MrFluffyFriend™Jan 18, 2023
Hi Tracey! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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joan S.
Dec 27, 2022
Items didn't turn up customer service…
Items didn't turn up customer service was terrible and not fit for purpose total lack of service and support from your company contacted you on several occasions no response items arrived very disappointed with the quality and service again no response as that they were on the way not as much as an apology not a company I would use again or advice friends too either
Response from MrFluffyFriend™Jan 18, 2023
Hi Joan! Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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customer
Dec 26, 2022
A éviter
Temps de livraison d’au moins 3 semaines pour un coussin de mauvaise qualité. Au bout de deux semaines il était troué. On me propose 15% pour acheter un nouveau coussin
Response from MrFluffyFriend™Jan 18, 2023
Bonjour à tous! Nous sommes terriblement désolés de savoir que vous n'êtes pas satisfait de notre produit. Vous pouvez nous contacter par e-mail à [email protected] afin que nous puissions chercher une solution ensemble. J'ai hâte d'avoir de vos nouvelles!
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Sonia D.
Dec 26, 2022
Size
Be honest about product!
Response from MrFluffyFriend™Jan 18, 2023
Hi Sonia! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Maeve H.
Dec 26, 2022
I still have not received my pet bed………
I still have not received my pet bed…… purchased on Dec15 I did not realise it was coming all the way from China. This is an expensive luxury item, my experience to date is not exceptable for a luxury product that I have since found elsewhere for considerable cheaper.
Response from MrFluffyFriend™Jan 18, 2023
Hi Maeve, We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
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Jeanie F.
Dec 26, 2022
DO NOT BUY
The pillow is not even close to the denseness that is shows on the picture. It is very thin and stuffing is skimpy. It also took 5 weeks for the pillow to arrive. When I wrote to them (because there is no phone number) because I wanted to return the pillow, they said I would have to pay to have it shipped to CHINA! The said if I kept the pillow they would give me a 15% refund. I have yet to see that. DO NOT BUY!!!
Response from MrFluffyFriend™Jan 18, 2023
Hi Jeanie! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Tracy M.
Dec 26, 2022
Your products are junk and your company steals from people just looking for a good bed for their dogs. Shame on you!
Your products are junk and you give a 30% refund and that's a joke because you know it costs a fortune to send stuff back to you. You are the worse company I've ever dealt with and will never deal with you again. You show that you care about animals and that's a joke.
Response from MrFluffyFriend™Jan 18, 2023
Hi Tracy May! Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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