MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

Showing 4,835 reviews with 1 star · Clear filters

Nigel
Jan 7, 2023
The item has not arrived after 5 weeks…
The item has not arrived after 5 weeks and customer services just want me to keep waiting. The tracking information is useless, just saying that there is a delay and this has not changed for the last three weeks. I have requested a refund but not received one. I will be referring this experience to Paypal and the consumer group Which?
Response from MrFluffyFriend™Jan 18, 2023
Hi Nigel! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
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Eleanor Jennie G.
Jan 7, 2023
It still hasn’t arrived and you have my…
It still hasn’t arrived and you have my £93!!!
Response from MrFluffyFriend™Jan 18, 2023
Hi Elanor! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
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Stephen M.
Jan 7, 2023
Very slow answering emails
Very slow answering emails. I sent 3 emails before I had a response.
Response from MrFluffyFriend™Jan 18, 2023
Hi Stephen! Thank you for sharing your insights with us. It's hard to hear that you had a negative experience. We are working to fix it so that an incident like this never happens again.
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Andrew G.
Jan 7, 2023
Delivered smelling of fish and the…
Delivered smelling of fish and the returns process is ridiculous. Not clear before purchase you have to ship the package to china!!!
Response from MrFluffyFriend™Jan 18, 2023
Hi Andrew! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Kate P.
Jan 7, 2023
Two of my three orders have not arrived…
Two of my three orders have not arrived yet
Response from MrFluffyFriend™Jan 20, 2023
Hi Kate! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
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Colby
Jan 7, 2023
Item depicted doesn’t add up.
Item depicted in advertisement photo does not match what I received. XL was way to small. Material was cheap. I asked to return, but since it’s made in China too expensive to ship. They did offer me 15% back on my purchase and 60% off on my next purchase. Not even going to bother at this rate.
Response from MrFluffyFriend™Jan 20, 2023
Hi Colby! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Leticia A.
Jan 7, 2023
Items are smaller than specified.
Items are smaller than specified.
Response from MrFluffyFriend™Jan 20, 2023
Hi Leticia! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Nathalie R.
Jan 7, 2023
XXL isnt XXL
Bought an XXL for my Bernese it fits more for a miniature Collie.
Response from MrFluffyFriend™Jan 20, 2023
Hi Nathalie! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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