MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

Showing 4,835 reviews with 1 star · Clear filters

L. Scott T.
Jan 8, 2023
Bad Business
Item was received - after promised deadline and we do not need the item any longer. Have been attempting to return the item - UNOPENED - for a full refund. Refund policy requires return to the company's "nearest warehouse" with track and trace numbers issued by the shipper - but does NOT state a valid mailing address for the "nearest warehouse. Repeated requests to the Customer Service department citing request numbers 63460 and 73656 for the mailing address have been ignored. This company is a complete fraud. Their only "warehouses" are located China, estimated shipping cost $200+.
Response from MrFluffyFriend™Jan 18, 2023
Hi there! We are terribly sorry to know you are unsatisfied with our product and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Kate O.
Jan 7, 2023
Sent FOUR requests for return and…
Sent FOUR requests for return and refund info. NO responses. Kate in utah still waiting to be contacted
Response from MrFluffyFriend™Jan 18, 2023
Hi Kate! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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James B.
Jan 7, 2023
You sent the wrong size
You sent the wrong size. It’s tiny.
Response from MrFluffyFriend™Jan 18, 2023
Hi James! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Steve R.
Jan 7, 2023
It hasn’t arrived yet!
It hasn’t arrived yet!! This item was purchased on the 4th Dec 2022. I was recently told by Mr Fluffy to give it another 7-10 days! Won’t be purchasing anything again from this company.
Response from MrFluffyFriend™Jan 18, 2023
Hi Steve! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
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Markus T.
Jan 7, 2023
not received the order and no response…
not received the order and no response to complaint email
Response from MrFluffyFriend™Jan 18, 2023
Hi Markus! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
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June G.
Jan 7, 2023
Customer service was good
Customer service was good, the product Was fine as far as it went but vastly overpriced for the item. This was far too small for my medium sized dog. The returns policy for someone like me in their eighties made returning the item unviable
Response from MrFluffyFriend™Jan 18, 2023
Hi June! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Catherine L.
Jan 7, 2023
Goods not delivered stuck at EVRI…
Goods not delivered stuck at EVRI depot. Unable to get to the reason why either from Mr fluffy friend or the delivery company
Response from MrFluffyFriend™Jan 18, 2023
Hi Catherine! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
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Andreas N.
Jan 7, 2023
Rücksendung dieses minderwertig…
Rücksendung dieses minderwertig produzierten Artikels ans "nächstgelegene Lager" ?! Allein für diese Fehlinformation hat diese Verbrecher-Firma eigentlich Strafanzeige und mehr verdient......dieses Lager soll in China sein. Diese Auskunft bekommt man auch nur auf mehrere Mails, auf der HP stellen sie das als einfach und unkompliziert dar. Gehört aber offensichtlich zur Strategie, damit der dumme Käufer den Schrott lieber entsorgt. Nie wieder dort kaufen
Response from MrFluffyFriend™Jan 18, 2023
Hi Andreas! We are terribly sorry to know you are unsatisfied with our product and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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