MrFluffyFriend™Reviews of mrfluffyfriend.com

A fuir absolument ! 2 canapés pour chien achetés avec 60% de réduction...cela ne vaut à peine 30% du prix payé. Grosse arnaque. Ne répond plus depuis la livraison de 21 jours.

As advertised they are supposed to provide full refunds. I paid $25 to return a dog bag to them which never was open because my dog passed away before he got to use it and I have been awaiting a refund. I keep getting an email response saying they are looking into the warehouse package but never received a refund.

Billigste chinesische Ware, die teuer verkauft wird! Entspricht in keiner Weise den Fotos auf der Website. Trotz Größentabelle viel zu klein konzipiert. Eine Rücksendung ist so gut wie unmöglich, da das Kissen auf eigene Kosten nach China zurückgeschickt werden müsste. Finger weg von diesem Shop!

They don’t deserve any stars, and I think this company is a big scam! I returned the bed the following day after receiving it. UPS delivered it to them on 1/17/26 and I am STILL waiting for my $59 refund! They’re very good at delay tactics! The bed was not used! I opened the package, realized it was too small and returned it promptly. Where is my refund????

18 emails of complaint since November 2025 and I have had to get help with PayPal as these people refuse to refund a defective bed. I bought 2 beds and they refunded one with the same fault they even expect me to pay for the postage to return it. Now a partial refund of £35 instead of £119. Don’t buy from these people the beds are advertised as being washable!! Good luck with that as the liners are made with paper and when taking off the cover to wash it there was foam pieces everywhere. Arrogant unhelpful customer service. Don’t buy this rubbish!!!!!

Achtung: bestellt keine Hundekissen bei MrFluffy!!! Sie sind nicht richtig befüllt und extrem flach. Unsere Hunde legen sich nicht darauf, da das Material sofort nachgibt und sie dann auf dem harten Boden liegen. Rücksendemodalitäten unmöglich. Man soll das Kissen nach China zurücksenden. Kosten mindestens EUR 50,--

Caveat Emptor I ordered the bed in December, and they claim it was delivered on the 14th. I never received it. They showed me a photo of my mailbox, closed. I Did some research on the delivery company they use called GoFo. Reviews are not good. Mr Fluffy Friend told me to check my mailbox, that the bed was vacuum sealed and would fit inside. First of all, it was not inside. It was also not in any of my neighbors mailboxes. It was not on my porch, or anyone else’s porch near my address. Second of all, it is illegal for ANY company to deposit anything in a USPS mailbox besides USPS. Period! Mr Fluffy Friend refused to refund or redeliver the bed. I filed a complaint with the U.S. Postmaster against GoFo. And shame on PayPal for not refunding my money, just because there was a tracking number showing it was delivered. Anyone alive knows that any company can scan a package showing delivered without actually delivering the package. Happens all the time. Take my advice and DO NOT BUY FROM THIS SLEAZY COMPANY!!!

Don’t buy it. They come from China. I was not happy at all with the bed for the price I can’t believe I paid. It’s nothing but torn foam and provides zero support. Then they send you numerous Ai emails asking you to try this or that. Finally they offered me a choice to pay to ship it back to China and pay the fees for a refund or take a 15% refund! Ha ha! Once again do not deal with this company! Go buy a dog bed from Amazon!