MrFluffyFriend™Reviews of mrfluffyfriend.com

I ordered a dog bed from the website that had a stated price of $49. I did try to find out where the company was based so I knew what currency I was being quoted. No indication of where it is based and also no indication of the currency being quoted for this product. However as soon as I put my credit card details in and completed the transaction, I received a confirmation of order email stating the price in USD. Whan converted to NZD the price now becomes $77!! Immediately I sent another email asking for the order to be cancelled as I felt this was way too much for a dog bed. However, despite my having sent that within minutes of the first email, I got a reply stating that the order had already been processed and was unable to be cancelled!! This is of course patently untrue as no order is processed that quickly. Several emails later I just gave up. I have received the dog bed, of course I won't be returning it for credit as the cost of doing that would be prohibitive, plus dog loves it. I suggest you alter your website to clearly display what currency you are quoting for products then the buyer can do the currency conversion and make a proper decision whether to purchase or not based on facts.

Very poor product. I didn’t have it for an hour before my dog put a joke throwing the cheep material. I can see right through it to the cotton. All I received was 15% back. Do not buy! I had a dollar store bed that lasted longer

Jed my mini schnauzer will not go into the new anti anxiety bed. Quite ironic as it seem to make him more anxious - we have tried putting his toys in there his favourite treats, putting a blanket that has his familiar smells inside. Nothing seems to be working so far. I will persevere but not holding my breath ! Such a shame as I thought it would really help him feeling secure especially at night 😔

This bed is advertised as easing my pet's anxiety and providing SUPPORT for my pet's neck and spine. I bought it for the neck support. When I received the bed I was SHOCKED at how then and flimsy the bed actually is. SO flimsy that the bed's neck support won't even support my dog's stuffed animal - her stuffed animal is enough weight (less than 16 ounces) to push the so-called neck support flat to the floor. I emailed the seller the day I received the bed (5 days ago) and still have not heard anything back.

What a load of rubbish, even though measurement was right, it’s supposedly to be an XL, and photo showed very large dog with plenty of room, our dog is a border terrier, and he has nowhere near the room the large dog has in photo, it’s also poor quality, must come from China, won’t be fooled again

I wanted to return my two unsatisfactory dog beds (very thin) and was told to either ship them to an address in China or I would receive 15% of the cost of the items. This is not what I would consider “refundable”!

still waiting to receive the product I purchased. and there's no customer service number for further assistance if needed.

Placed my order 12/14/22, received a notice that my order had shipped on 12/17/22. Still shows an active number for tracking but my item has never left some distribution center in NY. It’s now 1/14/23 and my dogs never received their Christmas present, but the company took their money for the item almost a month ago now. Very disappointed, wondering if this website is a scam.