April B.
Our order for an XL bed
Our order for an XL bed, as recommended for dogs the size of our (standard) poodle, was too small so she never used it. And little padding on the bottom. It took a very long time to come. There was confusion (ours and theirs) about the first order, so we received a second one. Returning it became a hassle with the online red tape and very small print. And we’d have to pay the return postage—to China! Instead of doing all the hoops, we’re donating both beds to our Dumb Friends League, and will never order from MrFluffy again. A Block
Response from MrFluffyFriend™Jan 28, 2023
Hi April! We are terribly sorry to hear that you are not satisfied with our product and service. You can contact us via email at mrfluffyfriend.com so that we can look for solution together. Looking forward to hear from you!


