MrFluffyFriend™Reviews of mrfluffyfriend.com

Min hund ville inte ligga i bädden och när jag skulle returnera den hade den ingen QR kod. Kostnaden för att skicka tillbaka skulle jag stå för 1.680 kr men jag skulle få tillbaka vad dem kostade 2.500 kr. Det är vad företaget hävdar är full återbetalning.

I would rate Mr. FLUFFY FRIEND no stars if I could. First, they sent a bed which was the wrong dimensions. Then they sent a duplicate bed which I attempted to return to their shippers address in Forest Park, Georgia. The USPS marked this address as vacant/tenant moved out & returned the package to me. Despite online representations that they retain domestic addresses, the customer service representative indicated that the bed that they mistakenly sent must be returned to China. The Mr. Fluffy Friend website posts two domestic addresses for returns in their "Terms of Service," which controls as the Entire Agreement " between Mr. Fluffy Friend and the customer. I returned the bed for the second time to Mr. Fluffy Friend's designated domestic address per their Terms of Service, but still have not received a refund. DO NOT CONDUCT BUSINESS WITH THESE FRAUDSTERS! The product is substandard & they do NOT have a return policy since there is no domestic return available. NO REFUNDS.

Vorsicht bei diesem Verkäufer! Minderwertige Qualität bei der Ware.Zahlt das Geld bei Rücknahme nicht aus. Schickt ständig vorgefertigte mails. Vorsicht beim Kauf!

Ik heb een wasmand van meer dan 100 euro gekocht voor mijn hond. Vervolgens heb ik volgens de voorschriften de wasmand in de wasmand gedaan. De rits eraf gehaald. De rits is een stukje gescheurd na 1x wassen. Ze beweren dat ik het niet volgens de voorschriften heb gewassen naar aanleiding van een foto. De binnenkussen heb ik niet in de was gedaan. Ik vind het heel erg dat ze dus zeggen dat ik lieg. Ik heb hier al 3 mandjes gehaald in de afgelopen jaren en nooit een probleem gehad en nu hebben ze mij eigenlijk niet serieus genomen. U kunt liever elders een heerlijke mandjes halen voor uw hond met betere klantenservice. Ik zal mijn verhaal ook delen met alle honden eigenaren van hondenscholen en iedereen die ik tegen kom en zie lopen met een hond. Meerdere zullen me helpen mijn recensie te delen op social media. Zeer slechte klantvriendelijkheid. Ze willen alleen maar geld aan je verdienen! En zijn helemaal niet voor de goede zorg van je hondje

This product sucks!! No where close to what was advertise. This is a rip off.... came in 4 pieces thin material.... no instructions ...wouldn't matter the bed material is so thin!! Do Not Buy!!

I have had the worst experience with this company and had to share to prevent others from making the same mistake I have. The bed I purchased was expensive and I fell for all the big claims on the website, believing I was investing in a quality product for my dog. He is a pretty gentle boy, not a digger and has regular nail trims... Yet the bed barely lasted a couple of months before a hole appeared and with each wash (as instructed on the website) it has become worse. The fabric of the inner has torn despite careful handling and the zips are already sticking after 10 months. I contacted the company to advise if this and they said if I wanted a refund I had 30 days from purchase. I explained how faulty goods were covered by statutory rights and I was only seeking replacement. They have spent weeks being slow to respond, asking me for details/ photos, then photos of different parts of the bed... Then gone back to saying they won't help me because I've had the bed more than 30 days. I now wouldn't take another one of their products if they sent it for free... If this is what their customer service is like, what are their safety standards like? I wish I'd seen these reviews and not wasted my time and money on this absolute con of a company. I hope my feedback can save other pet owners from wasting their time, money and energy.

Poor customer service and beds have zero support between floor and our dog. What a waste of money.

Schlechte Qualität. Artikel unbenutzt auf eigene Kosten zurückgeschickt. Rückerstattung des Kaufpreises wird verweigert.