MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

Showing 921 reviews with 3 stars · Clear filters

Peggy Olson S.
Nov 6, 2023
I am pleased with the bed however the…
I am pleased with the bed however the size is inaccurate. It is much smaller than I anticipated for my miniature schnauzer. It is definitely “cozy” but I would be much happier if my pup had a little more room. Is there any chance it can be exchanged for a larger size? Then it would be perfect.
Response from MrFluffyFriend™Nov 7, 2023
Dear Peggy, Thank you for your feedback. We appreciate your satisfaction with the bed, and we're sorry to hear about the size issue. We'd be happy to help you exchange it for a larger size. Please check your inbox for the email that we sent you. We're glad to assist you in finding the right fit for your pup. Best regards, Sarah Team MrFluffyFriend™
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Vicky L.
Nov 2, 2023
Too small.
Too small for her. Wished I would have ordered the next size up. Not being used.
Response from MrFluffyFriend™Nov 3, 2023
Dear Vicky, we appreciate your feedback and apologize for any inconvenience. We understand that the size may not have met your expectations. Please expect an email from one of our representatives. We'll be happy to assist you with a size exchange or any other concerns you may have. Best regards, Sarah Team MrFluffyFriend™
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Louise
Nov 1, 2023
Why bother.
Took a long time for delivery. Meanwhile husband pocked up a very simular product at local store for 1/2 the price. Mr Fluffy is a little bit longer in the "threads", but don't see anything else better or different.
Response from MrFluffyFriend™Nov 1, 2023
Thank you for your feedback, Louise. We're sorry to hear about the delivery time. Though a long delivery time is not a common situation here, we constantly strive to provide the best value for our customers, and we appreciate your input. If you have any more comments or questions in the future, please don't hesitate to reach out. Your satisfaction is our priority. Best regards, Sarah Team MrFluffyFriend™
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Eunice M.
Oct 31, 2023
Delivery so slow and no updates given !
Delivery so slow and no updates given !
Response from MrFluffyFriend™Nov 1, 2023
Dear Eunice, we apologize for any inconvenience you've experienced with the delivery. Your feedback is important to us, and we're working to improve our shipping process. We will be sending you an email to update you. We value your satisfaction and aim to provide a better experience in the future. Warm regards, Sarah Team MrFluffyFriend™
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sandra
Oct 30, 2023
My beagle adores her new bed
My beagle adored this bed the second I unwrapped it. Her companion died in August and she has been fretting ever since. Only drawback is she doesn’t fit in it although the size is recommended for beagles. Have ordered a bigger one as it genuinely seems to comfort her even though she hangs out the side.
Response from MrFluffyFriend™Oct 31, 2023
Thank you for sharing your feedback, Sandra. We're thrilled to hear that your beagle adores her new bed, and we hope it continues to provide comfort. We appreciate your input about the size, and ordering a bigger one sounds like a thoughtful solution to ensure her comfort. If you have any more questions or need assistance with anything else, please feel free to reach out. We're here to help. Warm regards, Sarah Team MrFluffyFriend™
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Lyn L.
Oct 30, 2023
My dogs love these beds
My dogs love these beds. However the quality of the frabric is not durable enough, as the dogs dig to get the bed fluffed up for them to lay down on. I have two beds that I have had to close the holes made by the dogs. I have sewed up those holes to keep the stuffing inside the beds. I wish the fabric used was more durable.
Response from MrFluffyFriend™Oct 30, 2023
Thank you for sharing your feedback with us, Lyn. We're delighted to hear that your dogs love our beds. We appreciate your input on the fabric quality and will certainly take this into consideration as we continue to improve our products. We wanted to make things better for you, however, you didn't provide an order number for us to check anything. If you have any more comments or questions in the future, please don't hesitate to reach out. We're here to ensure both you and your dogs have a great experience with MrFluffyFriend™. Warm regards, Sarah Team MrFluffyFriend™
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susan K.
Oct 29, 2023
Cover not removable for washing
Very slow delivery time and no explanation. Our dog loves the bed but fortunately she is small so we bought a small bed that will go in our washing machine. It was not clear that the cover was not removable when I bought it so if I had bought a larger size I would have been annoyed as I don't do hàndwashing.
Response from MrFluffyFriend™Oct 30, 2023
Dear Susan, we appreciate your feedback and apologize for any inconvenience regarding the non-removable cover and the delivery time. Your input is valuable and helps us improve our product descriptions and service. We're glad to hear that your dog loves the bed. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure both you and your furry friend have a great experience with MrFluffyFriend™. Best regards, Sarah Team MrFluffyFriend™
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Bruce B.
Oct 29, 2023
I thought it would be firmer like a…
I thought it would be firmer like a bed. Very flimsy but soft. A little overpriced for what you get.
Response from MrFluffyFriend™Oct 30, 2023
Thank you for sharing your feedback with us, Bruce. We appreciate your input, and we'll take it into consideration as we continue to improve our products. If you have any more comments or questions in the future, please don't hesitate to reach out to us at [email protected]. We're here to ensure you and your pet have a great experience with MrFluffyFriend™. Best regards, Sarah Team MrFluffyFriend™
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