MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

Showing 921 reviews with 3 stars · Clear filters

Mark G.
Dec 7, 2023
The product arrived only just within…
The product arrived only just within the 21 days although I did think I was going to need to call in 2 days to ask where it had got to. The royal mail link on the original email did not work but that was like that when I first received the email and there no updates to say when my purchase was going to arrive. I would also say I think the product seems over priced for what you actually get. Saying that It seems to be well made and the dog seems to like it so that's a plus
Response from MrFluffyFriend™Dec 10, 2023
Thank you for sharing your feedback with us, Mark. We appreciate your patience regarding the delivery time, and we apologize for any inconvenience caused by the Royal Mail link. We'll look into improving our communication process. We're delighted to hear that your dog enjoys the product! We understand that pricing is subjective, and we strive to offer quality and satisfaction to our customers. If you have any further concerns or suggestions, please feel free to reach out. We value your opinion and aim to enhance our services continuously. Best regards, Sarah Team MrFluffyFriend™
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Consumer
Dec 4, 2023
I really do like the product and so do…
I really do like the product and so do our two dogs. However, the sizing guide is really poor and I had to order a third bed, larger in size for our staffy. The photos and the sizing don’t quite match! Nice products, poor marketing!
Response from MrFluffyFriend™Dec 6, 2023
Thank you for your positive feedback on MrFluffyFriend™ products, Valued Customer! We appreciate your support and are delighted to hear that your dogs enjoy the beds. We apologize for any confusion with the sizing guide and appreciate your feedback on this matter. Our team is actively working to improve our marketing materials to ensure a better match between product photos and sizing information. We hope you and your furry friends continue to enjoy our products, and thank you for bringing this to our attention. Best Regards, Sarah Team MrFluffyFriend™
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Dennis K.
Dec 4, 2023
Placed my order for MrFluffy dog bed on…Nov 9
Placed my order for MrFluffy dog bed on Nov.9 and yet to receive it. If i donot recieive the bed by Dec. 10 I will request a refund from Capital One. Received the dog bed today!
Response from MrFluffyFriend™Dec 6, 2023
Dear Dennis, we appreciate your patience and are delighted to hear that your MrFluffyFriend™ pet bed has arrived. If you have any further questions or concerns, please don't hesitate to reach out to our customer support. We hope your fluffy friend enjoys their new bed! Best regards, Sarah Team MrFluffyFriend™
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Theresa P.
Nov 30, 2023
Checks the snuggle box!
Did take longer to arrive than expected, but my cocker seems to love it. He is a snuggler and is using it as a giant snuggle toy!
Response from MrFluffyFriend™Nov 30, 2023
Thank you for your pawsitively delightful feedback, Theresa! We're thrilled to hear that your fluffy friend is enjoying the MrFluffyFriend™ experience. We apologize for any delay in delivery and appreciate your patience. Remember, a happy snuggle is a snuggle well done! 🐾 Warm regards, Sarah Team MrFluffyFriend™
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Roy C.
Nov 29, 2023
The limp bec
The bed arrived. Well packaged, opened it up looks and feels good. The problem is it is too lightly stuffed and the wall of the bed is not even 25% full. The bottom is too thin. All the advertising says it’s overstuffed and would be super comfortable, but I don’t agree. Highly overpriced, and the product is not as described.
Response from MrFluffyFriend™Nov 30, 2023
Dear Roy, we appreciate your feedback and apologize for any disappointment caused by the perceived lack of stuffing in your MrFluffyFriend™ bed. We take customer satisfaction seriously and would like to assure you that we are actively reviewing our product descriptions to ensure accuracy. Our customer service team is ready to assist you with any concerns and explore potential solutions. Please expect an email from us shortly. Thank you for bringing this to our attention. Best regards, Sarah Team MrFluffyFriend™
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Andrew C.
Nov 28, 2023
Seems like a great product, horrible shipping.
I have 3 German shepherd’s and orders two of these. It seems great and the dogs love it! We will definitely see how durable it is in the time to come. I ordered two on the same order and have only received one so far. I ordered 4 weeks ago. I dinged my fluffy friend for one reason so far, their shipping. They shipped it and I had a lable a couple day later but I still have not received one bed and I only received the one a couple of days ago. The shipping company they use is absolutely horrible. The bed I am waiting to recieve left their shipping depot for USPS 6 times and USPS never received it. They vacuum seal the beds and ship them. So far, a great product but am hesitant to buy again due to horrible shipping.
Response from MrFluffyFriend™Nov 29, 2023
Thank you for sharing your experience with MrFluffyFriend™ products, Andrew. We're delighted to hear that your German Shepherds are enjoying the bed you've received. We sincerely apologize for the inconvenience you've faced with the shipping of your second bed. We understand the importance of timely delivery and are actively working to address these issues with our shipping partners. We appreciate your feedback and will use it to improve our shipping process to ensure a smoother experience for our valued customers. If you have any further concerns or questions, please don't hesitate to reach out to our customer support team again at [email protected]. We value your loyalty and hope to have the opportunity to serve you better in the future. Sarah Team MrFluffyFriend™
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Melinda S.
Nov 27, 2023
My cavoodle does not like the bed I…
My cavoodle does not like the bed I tried many different ways for her to use it but would not sleep on it at night. Prefers to sleep on the couch. I considering returning for a refund .
Response from MrFluffyFriend™Nov 28, 2023
Hi Melinda! 🐾 It sounds like your cavoodle has a mind of her own when it comes to bedtime preferences! We totally understand the importance of finding the perfect bed for your furry friend. 😊 Have you tried adding some of her favorite toys or a cozy blanket to make the bed more inviting? Every pet is unique, and it might take a bit of experimenting to discover what makes her feel most comfortable. If you need any assistance or have questions about our return process, feel free to send us a message at [email protected]. We're here to help ensure your cavoodle gets the sleep she deserves! 💤🛏️ Sarah Team MrFluffyFriend™
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Dr W T C.
Nov 21, 2023
Salisfactory
Both dogs like it but a bit small for the Collie. A pity it is made in China and not the UK and unlikely that I will purchase from this company again.
Response from MrFluffyFriend™Nov 22, 2023
Thank you for choosing MrFluffyFriend™ for your furry companions, Dr. Clayton. We're delighted to hear that both dogs enjoyed our product. We appreciate your feedback about size concerns for your Collie, and we'll certainly take that into consideration for future improvements. As for the origin of our products, we strive to provide high-quality items at an affordable cost. Rest assured, we're continuously working on enhancing our offerings. If you have any further questions or concerns, please feel free to reach out to us at [email protected]. We value your input and hope to have the opportunity to serve you better in the future. Best regards, Sarah Team MrFluffyFriend™
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