J&K B.
Poor quality, shipping and total scam
Never received any information on shipping etc and one day it just randomly showed up, weeks after ordering…from China. The quality appears to be horrible. It looks nothing like the photos. It’s super thin and feels like a piece of junk. For $60+ I would not recommend ordering this. Just go to Costco and get a high quality bed for that cost. I’ll be fighting for my money back, as this is completely deceiving and this company is just taking advantage of people.
Response from MrFluffyFriend™Dec 16, 2023
Dear J&K Boston, we sincerely apologize for the inconvenience you've experienced with your recent purchase of MrFluffyFriend™. We're truly sorry that the shipping information was not adequately communicated, and we understand the frustration caused by the delayed delivery. Regarding the product quality, we take your feedback seriously and are committed to addressing any discrepancies between the advertised images and the received item. We appreciate your suggestion to consider alternative options and will use your input to enhance our offerings. Please be assured that we value your satisfaction, and we are here to assist you in resolving this matter promptly. Unfortunately, you didn't provide your order number. Kindly reach out to our customer support team so that we can initiate the process of addressing your concerns and working toward a resolution. Thank you for bringing this to our attention, and we look forward to the opportunity to make things right. Sincerely, Sarah Team MrFluffyFriend™