Eric
Scammy Company with a Bad Product
First, this company offers incentives to review the product, so it's hard to trust positive reviews. Second, the product shipped very late and was very poorly packaged (an easy-to-damage bundle packed as cheaply as possible). Third, the product itself is obviously low quality and either shipped damaged already (maybe due to the poor packaging) or had a hole chewed through it in literally seconds. This is a generic scammy overseas company that brands a bad product as something good, charges far too much for it, and then manipulates reviews to make it look like something quality. Avoid.
Response from MrFluffyFriend™Jan 22, 2024
Dear Eric, We appreciate your feedback and take customer concerns seriously. We apologize for any inconvenience caused by the late shipment and the packaging issues you experienced. This is certainly not the standard we aim to uphold at MrFluffyFriend™. Regarding the reviews, we value transparency. We assure you that we are committed to improving our processes and addressing the issues you've mentioned. Unfortunately, you didn't provide your order number for us to check anything. If you haven't already, please contact our customer support team at [email protected] with your order details so that we can address your specific case promptly. Thank you for bringing this to our attention, and we apologize for any disappointment caused. Best regards, Sarah Team MrFluffyFriend™


