Rod H.
Committed to customer satisfaction
Committed to customer satisfaction. That’s a joke. Yes I was contacted by email. I was offered a 30% refund which result in a £45 loss. They have no respect for consumers rights in the UK.
Response from MrFluffyFriend™Apr 12, 2024
Hi Rod, We hear your frustration and truly empathize with your experience. It's disheartening when our efforts fall short of your expectations. Please know that we take your feedback seriously and are constantly striving to improve. If there's anything else we can do to address your concerns, please don't hesitate to reach out to us again via email. Sincerely, Sarah Team MrFluffyFriend™


