MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

Showing 921 reviews with 3 stars · Clear filters

Kate A.
Jan 23, 2024
Pup thinks it’s a toy
The bed arrived and although it is a lot smaller than I thought it would be,it is lovely and soft and comfortable but unfortunately my pup thinks it’s a fluffy toy and shakes it about and does not lie in it, so I had to put it away as he was just going to tear it up, so a waste of money for me
Response from MrFluffyFriend™Jan 24, 2024
Thank you for sharing your feedback on our MrFluffyFriend™ bed, Kate. We appreciate your kind words about the softness and comfort it offers. We understand your concern about your pup viewing it as a toy. While we strive to create products suitable for pets, individual preferences and behaviors can vary. We recommend introducing the bed gradually, perhaps with positive reinforcement, to help your pup recognize it as a cozy resting spot. If you have any further questions or concerns, please feel free to reach out to our customer support team at [email protected]. We appreciate your support and hope to provide a better experience in the future. Warm regards, Sarah Team MrFluffyFriend™
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Carol C.
Jan 13, 2024
Nice material, a little thin
The material feels awesome! Very soft and fluffy but it seem thinner than the pictures suggested. I can feel the floor when I push down on it. My dogs do sleep on them, so sofar so good
Response from MrFluffyFriend™Jan 14, 2024
Thank you for your feedback on MrFluffyFriend™ products, Carol! We're thrilled to hear that you find the material awesome and soft. We appreciate your input regarding the thickness and will certainly consider it for future improvements. We're delighted your dogs are enjoying their sleep on our products. If you have any further comments or questions, feel free to reach out. Fluff on! Best regards, Sarah Team MrFluffyFriend™
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Francine L.
Jan 12, 2024
Trop dispendieux
J ai reçu . Régulier: 167.00, j ai payé 67.00. 60% off . Le prix est trop haut, ça ne vaut pas 167.00, ni 67.00. Je dirais $25.00
Response from MrFluffyFriend™Jan 14, 2024
Merci de nous faire part de votre retour, Francine. Nous apprécions votre point de vue sur les prix. Nous nous efforçons constamment d'offrir de la valeur à nos clients et prendrons certainement en compte votre contribution lors de l'évaluation de notre stratégie de tarification. Si vous avez d'autres préoccupations ou suggestions, n'hésitez pas à contacter notre équipe d'assistance client. Cordialement, Sarah Équipe MrFluffyFriend™
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TCairns
Jan 10, 2024
I received two fluffy beds last night
Update: It is now June 2024, and I have had the beds for 6 months. My labrador puppy loves them. They have held up well. I'm glad I bought two, even though I only use one at a time. Because they are so big, they don't fit in my washer, and I have to take them to the laundromat. But I exchange out when one gets dirty, so it is only once a month that I need to wash them. It cost about $5 a month to wash and dry both beds and they come out beautiful, soft and fluffy, each time. I received two fluffy beds last night. They aren’t as fluffy as I expected. They are mostly fluffy on the sides and in the very middle. They are very soft. Time will tell how well they are excepted by my Labrador. She seems to like them okay.
Response from MrFluffyFriend™Jan 11, 2024
Thank you for sharing your feedback on the MrFluffyFriend™ beds, TCairns. We appreciate your honest review and are glad to hear that they are soft. We hope your Labrador continues to enjoy them, and we value your input as we strive to improve our products. Best, Sarah Team MrFluffyFriend™
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Janice S.
Jan 7, 2024
The bed was smaller than expected
The bed was smaller than expected. The delivery took a long time. The wrapping was so tight and totally taped up so I had a hard time even getting it open without harming the bed itself.
Response from MrFluffyFriend™Jan 7, 2024
Dear Janice, We appreciate your feedback and apologize for any inconvenience you experienced with your MrFluffyFriend™ bed. We're sorry to hear it was smaller than expected, and we understand the frustration with the delivery time and packaging. Your comments are valuable, and we'll use them to improve our products and services. Please expect an email from our customer support team, and we'll assist you accordingly. Best regards, Sarah Team MrFluffyFriend™
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Susan Trump Demarcantonio L.
Jan 4, 2024
Fluffy but”,to expensive for the size…
Fluffy but”,to expensive for the size and I thought I ordered an XXL and it looks like a medium, so definitely not worth the money. It’s very fluffy but it’s flat on the bottom where they lay on it.
Response from MrFluffyFriend™Jan 5, 2024
Thank you for sharing your feedback on our MrFluffyFriend™ product, Susan. We appreciate your input and apologize for any disappointment. We strive to provide top-quality products, and we'll certainly take your comments into consideration for future improvements. Unfortunately, you didn't provide your order number for us to check anything. If you have any specific concerns or would like assistance, please reach out to our customer support team at [email protected], and we'll be happy to help. Best regards, Sarah Team MrFluffyFriend™
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Russ
Jan 4, 2024
Patience Was Worth It
It took an incredible amount of time to receive. USPS delivery that took from Dec 10th to Jan 3rd to receive. However the dog I bought it for loves it as well as other pet. It seems to be good for our pets.
Response from MrFluffyFriend™Jan 5, 2024
Thank you for your patience and understanding, Russ. We apologize for the extended delivery time via USPS. We're thrilled to hear that your dog, as well as other pets, are enjoying their MrFluffyFriend™ product. Your satisfaction is our priority, and we appreciate your feedback. Best regards, Sarah Team MrFluffyFriend™
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JAN S.
Jan 1, 2024
I didnt realise the bed came from China…
I didnt realise the bed came from China I assumed it came from a depot in England! Although pleased with the product it seems a lot smaller than I expected I got straight on to returns and refunds What a performance ! I was given the choice a refund but posting to China not cheap or keep the original but 30% off large size.A bit complecated I worked out If I did as they suggested I was well and truely out of pocket
Response from MrFluffyFriend™Jan 2, 2024
Thank you for your feedback, JAN. We apologize for any confusion regarding the origin of your MrFluffyFriend™ bed. Our commitment is to provide quality products and excellent service. We understand your concerns about the size and return process. We'll be reaching out to you via email, and we'll ensure your experience with MrFluffyFriend™ meets your expectations. Best regards, Sarah Team MrFluffyFriend™
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