MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

Showing 4,835 reviews with 1 star · Clear filters

Jennifer S.
Dec 7, 2024
Unfortunately I do not recommend
Unfortunately I do not recommend! The only way to return is to pay for shipping YOURSELF to CHINA! BEWARE! Their only solution was a partial refund! Don’t get distracted by their jargon responses below. Their solutions are always in their favor. Also, the bed quality is extremely low! I will not let my dog use this bed as it has no adequate middle support.
Response from MrFluffyFriend™Dec 10, 2024
Hey Jennifer, we've actually sent a solution to your email for you to take a look at. Could you please peek into your inbox and get back to us on that email? We'd really love to keep helping you out. We're sorry if this has caused any hassle, and we totally get that waiting can be tough. Thanks a bunch for your understanding!
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Laura W.
Dec 7, 2024
I paid for 2 beds 159$
I paid for 2 beds 159$, over a month ago and have not to date received them
Response from MrFluffyFriend™Dec 10, 2024
An update has just been sent to you today by one of our customer support team members, Laura. Please check your inbox for the details, and let us know if you need further assistance. We appreciate your patience!
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IvyG
Dec 6, 2024
Do NOT Buy
This was such a waste of money. Our very first bed for our puppy, bought from Homegoods, was half the price of this and better quality. It is fluffy and soft, but that is because of the fur. The bed itself is very thin with little to no padding. it's as if our puppy is laying on a soft blanket on the floor. I'm quite disappointed. Their marketing is amazing and this company should be ashamed. I doubt this review will be posted, but I'm providing it anyhow.
Response from MrFluffyFriend™Dec 10, 2024
Thank you for your feedback, Ivy. We're sorry to hear about your experience. It seems that the order number you provided may not be correct. Please email us directly at [email protected], and we'll be happy to look into your order and resolve this for you.
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Améline
Dec 6, 2024
C'est moche,d'une qualité plus que…
C'est moche,d'une qualité plus que douteuse et ça ne ressemble en rien aux photos du site. Il y a déjà des peluches partout. Ce coussin ne fera pas long feu. Vu le prix, une belle arnaque Heureusement qu'il était en promo et que le chat a l'air de quand même l'apprécier.
Response from MrFluffyFriend™Dec 6, 2024
Bonjour Améline, C'est vraiment dommage d'entendre que le coussin n'est pas celui que l'on espérait. Nous apprécions vraiment votre contribution et nous serions ravis d’approfondir un peu ce qui s’est passé. Pourriez-vous nous faire un cadeau et nous écrire à [email protected] avec les détails de votre achat ? De cette façon, nous pouvons vérifier les choses correctement et vous aider de la meilleure façon possible. Sur une note positive, c'est formidable de savoir que votre chat en profite en attendant ! 🐱💕
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D. Q.
Dec 5, 2024
I have been asked to leave a review… s your Fluffy Friend loving their Anxiety Relieving Bed?
I have been asked to leave a review regarding whether my fluffy friend is enjoying the anxiety relieving bed. I am sure it would, but I have not received it. I have not even received an update saying where in the world it has got to. I therefore cancelled my order and requested a refund.
Response from MrFluffyFriend™Dec 6, 2024
Thank you for sharing your feedback, D. Quinn. We understand your frustration, and one of our customer support is assisting you with your order. You should expect an email from them shortly with an update on the situation. We truly appreciate your patience, and we'll work to resolve this as quickly as possible.
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alexia D.
Dec 5, 2024
I have not received anything yet?!
I have not received anything yet?!
Response from MrFluffyFriend™Dec 6, 2024
Hi Alexia Durocher, thanks for getting in touch! We've got your message and one of our support folks is on it right now. Keep an eye out for an email from us with some more info soon. We totally get that you're eager to get this sorted, so thanks for sticking with us while we work on a solution.
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Yvonne G.
Dec 5, 2024
Ordered weeks ago ,apparently it's…
Ordered weeks ago ,apparently it's still in transit!!
Response from MrFluffyFriend™Dec 6, 2024
Thank you for your message, Yvonne Griffith. We're aware of your order, and our customer support team will be sending you an email shortly with an update on the status of your shipment. We appreciate your patience and will work to resolve this as quickly as possible.
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Helen
Dec 5, 2024
Bought product still waiting
Bought product, 21/11/24, still not received 5/12/24. Tracking says product still on route? But been asked to review experience????
Response from MrFluffyFriend™Dec 6, 2024
Hi Helen, I hope you're doing well. We totally get that the delay with your package isn't ideal and we're really sorry about the inconvenience it's causing you. To keep you in the loop, our support team has sent out an email with the most recent updates on your delivery. It might have slipped into your spam folder, so it's worth taking a peek there too. We're here for you if you need anything else, so just drop us a line and we'll be happy to help. Thanks for sticking with us and bearing with the wait! Cheers!
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