Dawn
I have never received my order
I have never received my order. Every time I call or follow up with customer service I just keep getting told that it'll be there it's on its way be patient. It's past the 15 days or when it might be delivered. I can check the tracking order and see that it's stuck at the same facility for the past 16 days or 17 days. Every time I call or email customer service they are of zero help. But they are very big on pushing their promotions and wanting you to buy more which I would never do because it's probably all a scam.
Response from MrFluffyFriend™Dec 18, 2024
Hey Dawn, We totally get that dealing with order delays is a real pain in the neck. Our customer service crew is on the case right now, working hard to figure out what's going on and get everything sorted out for you. Thanks for bearing with us, and we'll be sure to keep you in the loop as soon as we have any news to share. If anything else pops up that you're worried about, just give us a shout. We're here to help!