sandra D.
My dog bed arrived & it still is lumpy
My dog bed arrived & it still isn’t fluffy it is lopsided and lumpy in spots. I have shaken it and tried to move fluff around however still feels hard & lumpy in different places. The bottom where the dog is to lay doesn’t have much filling & I don’t think it feels comfortable. Dissatisfied customer
Response from MrFluffyFriend™Apr 19, 2026
Hi Sandra, We’re sorry to hear that you’re not fully satisfied with your dog bed. We understand how this can be disappointing. Please note that our beds are vacuum-packed for shipping efficiency, and it can take some time, as well as some reshaping, for the filling to fully expand and distribute evenly. Gently shaking and massaging the bed can help speed up this process. That said, we appreciate your feedback and will also send you an email shortly so our team can look into this further and assist you directly.