Mr. ApplianceReviews of mrappliance.com

The technician came in and gave me a very high price to replace the igniter on my gas stove top. I questioned it but he told me it was very difficult to get to,,,requiring ' several hours of time'. So Mr Appliance ordered the part and the technician changed it out in under 20 minutes. When I questioned him, he gave me a song and dance. I would have NOT used this company if I knew the tactics they employ. I used them once in the past and they were straight forward and reasonable.

A big thank you to Logan !! It's comforting to have a wonderful company like Mr Applince in our community!! We had Logan over to fix our leaky freezer !! He had it fixed up like it's bran new !!! Great work Logan 👏 👍

Within a few minutes of arriving and without taking anything apart to look at components the service tech said it's better to by a new dishwasher. Additionally the tech has told the management that when people call about a dishwasher repair 9 out 10 times the repair is just as expensive to by a new dishwasher. BOTTOM LINE: These people are a rip off. There's also A LOT of BBB complaints on the company. Stay away from Mr. Appliance

Product was as described well priced and prompt delivery

The tech Mr Wade was polite, professional and efficient. He has my oven up and working beautifully! He immediately puts on shoe covers when entering my home and is friendly not only to myself but my fur babies as well. The company stands by their work! I will definitely call them again if I have any appliance work to be done. I will also highly recommend them to my freinds and family.

Middlesex NJ - Would give negative stars if I could. This company is a joke. Judging by the other reviews I’m not the only one who feels this way. If you need to have an appliance repaired my suggestion is to keep looking - this is not a reputable company and they will NOT provide adequate service. Considering what they charged me to do nothing, I am better off buying a new appliance and having it installed. They told me the fix would be one thing, and after $135 trip charge and $150 repair, still didn’t work. Then said we would need a different $750 part for our dishwasher. Uh, no sir, you have no idea what you’re doing. No refund for the original part or repair (the very common door closure problem - that guess what.. is a scam), oh, and he wanted to keep our part he “replaced”. At the same time had them look at my washing machine (you guessed it, another $130 fee even though he was already here). $2000k to fix the washer (he clearly had no interest in doing it). They are a complete sham - don’t bother calling - you’ll regret it. And if you try to get any resolution they won’t call you back at all.

Dear Mr. Appliance - sorry for not including Mike and Melanie in the previous five-star review -- in addition to Joaquin (and of course Katie!!!), Mr. Appliance is truly a five-star company --- give them a try! The Jensen's

Mr. Appliance of Macon is nothing but a fraudulent company out to rip people off. Neighborly company??!! What a joke! Actually I was one of the lucky ones they only got $200.00 out of me. And from the many reviews I have read others were ripped off for much more. The repairman, and I use the term loosely, came to our home, did a quick check and told me I needed a new fan motor on my Samsung oven. He told me it would cost $461.89 and he would have to order it. He asked for $200.00 which I paid. My balance was $261.89. The serviceman returned two days later. He worked for over and hour and then told me he tried to make the new motor fit but he couldn't. He said he had the wrong part and would have to order the right one. I already had the assumption that this guy was clueless. Then he surprised me by telling me the new part was $20.00 cheaper. However, he then showed me a new bill for $725.00. He wanted me to sign it and I told him no way. Then he tried to shake my hand and I hustled him out of my house. I later spoke with an appliance man from Byron and he told me that was a ridiculous price. He told me to chalk it up as a lesson learned and said to order the part from Samsung and watch how to do it on YouTube. I ordered the part for $145.00. Received that part and saved myself a huge amount of money!!!! PS Never heard from that "serviceman" again!! Beware of the crooks that work at Mr. Appliance!