Moving NationReviews of moving-nation.com

BEWARE OF THIS COMPANY!!!! Do not do business with these people. They are a SCAM!!!!! I was quoted 5k to Move and now they have tripled my bill to 15k. It’s been over a month and my furniture has not been delivered. This is a total NIGHTMARE!!! They won’t answer my calls or return any of emails. This is a scam. Please everyone - DO NOT DO BUSINESS WITH THEM!!!!!!

I was recommended this moving company by a friend who has moved several times in the past few years. He swore that they were the best value for money around. Since it is my first move, I don’t really know what the standards are to compare with but I can definitely say that my move was completed very smoothly and I did not end up finding any of my boxes missing or any damage on my furniture or on the walls and floors. The other thing that even I can see is that the professionalism of this company shines through its team of movers. The team with the truck turned up dressed in neat and clean uniforms and spoke to us very courteously. From talking to them it was obvious that they knew all about the job they were expected to work on. They explained what they would be moving in what order from what room. That way, we could observe as much as we liked without getting in the way. That was fine by me since I was paying them to do all the work anyway! I have to say that they were extraordinarily vigilant to ensure there was no damage to the floors and walls, always pausing and thinking about the best way to move things at corners etc. I wouldn’t have thought they would take so much care but that’s one of the ways that the professionalism really showed. If you are looking for reliable movers, you can’t go past this company.

For the love of God, PLEASE read this review carefully. I wish I had done so; it would have saved me thousands of dollars and a lot of headaches. I’ve lived for many decades and this is by far the WORST company I have ever dealt with. It’s hard to believe they are able to run a business like they do. They are lying, deceitful, and out and out a scam! This would take pages to explain everything that happened and it would be hard to believe but if you read my review and those others that are low, it’s the same scenario. Basically, they come in with a low quote even based on what you tell them you’re taking. They tell you they will call you every couple of days “to check how things are going” and then you never hear from them again. They don’t answer their phones! The day they arrive, it was like a rehearsed scene, starting with “interesting, interesting.” The main guy (I won’t give names but trust me, they are ALL the same) says, “this is a lot more than they said” and “your furniture is much bigger than what you described.” I’m not even sure what that means. Before the night was over my quote was $5000 more! I did have more boxes than I thought but that should not have increased the price that much! I felt like I had no choice; I was at their mercy since I had to be out of my house for the buyers to move in. I asked the “manager” if the truck would be leaving the following day and he said, verbatim, “oh yeah, yeah. For sure. I promise.” On the way to my drive out of state the following day I was told my stuff would be delivered Wednesday or Thursday, 2-3 days later!!!! NO ONE tells you that they have have up to 10 days to deliver your goods, although it’s in the fine print of the contract. They only tell you if the truck beats you there they will park the truck and you have up to 7 days to have them deliver it which seemed like a sweet deal; they just never tell you the other end. Then it went downhill from there. My card was declined on the second charge because it exceeded my daily limit, although the bank sent it through the following day. They would NOT believe me that the bank approved the charge even when I sent them proof, and they harassed me for the money, threatening me that if I didn’t pay it would delay my delivery. I was skeptical of paying them again because I didn’t trust they wouldn’t sent the original charge through. They refused to talk to my bank on a 3 way call. Customer Service is the worst ever; there is no service. They talk rudely and condescending and tell you, “you need to call your bank” or “you need to make sure....”. I demanded to talk to a supervisor once and they told me everyone was gone (another common excuse in addition to “everyone is super busy.) and then said “I can put you on hold until tomorrow if you would like.” The morning of the delivery I had to get thousands of dollars out of the bank. My daughter’s friend was helping us and he was literally counting the money out by thousands on a table. It felt like a drug deal or something. I kept telling myself, this is insane! I tried to send some of the payment through their docusign and the same CSR told me “no Ronda, we gave you that chance and you didn’t want to do it.” I’m paying THEM but they know they have you and they hold your belongings as hostage until you pay! I seriously believe they are corrupt and train their employees how to get as much money as they can out of people. And it’s really their word against yours...am I an expert on how much stuff you can put in so many cubic feet?! No, but i know that adding some boxes doesn’t increase your contract by 50%! I’ll give the good things about the company; the people they pay peanuts to, to load and unload the truck, work hard and were very accommodating to our needs. I gave them each a tip, not because the company is good, but because they were hard workers! They wrap the furniture up well, so far we have only had one scratched up item. Oh but they did tell us to wrap up our mattresses and furniture which is not cheap to buy those covers. Then when they came in to pack us up they ripped the covers off the furniture “because they really don’t help any.” Again, go with a well known company that’s been around for awhile. I blame myself for not doing more research but who has time to do all of that in the middle of selling a house, packing everything up and moving; especially if you’re moving out of state. I will say that I am a recent widow and I believe I was taken advantage of because there wasn’t a man there to question them about things. PLEASE do not be swayed by their slimy salespeople who sound like used car salesmen, and I’m embarrassed to say I was taken by one. Don’t go with this company. I will continue to post this review on a regular basis so enough people see it. If I can save one family from this nightmare it will give me some peace of mind.

I don;t enjoy moving but if I have to, I always choose Moving Nation. They are the only movers who have managed to keep their prices reasonable despite performing their job well enough to charge a lot more. I use them myself and recommend them to family and friends as well.

My first interaction with Moving Nation was with the office manager who coordinated my move. They were able to give me an accurate, no-b.s. quote with all the potential extras clearly spelled out. While others quoted me lower estimates, they were less open about those extras and I naturally chose Moving Nation.

These guys are a scam. The staff are friendly and courteous when you book your move but were a completely unprofessional during the move. They shifted the agreed moving date without any consultation. On the day of the move they delayed until 7pm and showed up with two guys in a small truck to shift the contents of a 4BRM house. They were tired/surly and aggressive. It was impossible to raise anyone at the office and it has been impossible to get hold of anyone since. We have no other choice than to report to legal action; no one needs this additional stress during a move.

I highly recommend Moving Nation for your next move because they did a very good job on mine and I don’t think such good work can be a fluke. The movers were able to handle all my heavy and oversized furniture and move them over a huge distance without getting a scratch on them. They used carrying and lifting equipment that I’m not familiar with but it basically allowed them to wheel the biggest items right out of the house to their truck without scuffing the floors or banging those things against the walls. I also liked the thorough way they packed everything, first using packing boxes and securing the boxes with tape, then wrapping all the boxes and open items in cling wrap which would protect them from moisture and dust along the way. Everything was secured to the inside of the truck and they told me it was to minimize movement and risk of damage. Very considerate.The truck arrived at my new house in Oklahoma within the time that their office had told me it would. They even moved the time around a bit so I could take delivery and then still make it to work in the afternoon. Again, very considerate. The movers unloaded the items with the same care they had taken at loading and still managed to get the work done faster than I had assumed it would take. I am just very happy with how everything turned out and would use them again.

This is most unprofessional, nontransparent, frustrating company we have ever worked with. Final cost exceeded initial estimate tremendously. Late to pick up. Did not finish packing/loading until 4:30 AM. VERY late to drop off (20 days past delivery date). We had to help load and unload due to lack of movers. Will not return phone calls/answer the phone. When you do talk to someone, they are very argumentative and blame YOU (the customer) for THEIR mistakes. We just got our stuff today and have already found multiple boxes that do not belong to us, so I am sure we will find that some of our stuff is missing as well. RUN AWAY and DO NOT PUT YOURSELF THROUGH THIS COMPANY'S BS!